Massachusetts Jobs

Description:

Join us for this incredible opportunity to be part of our Sales team as a Group Sales Manager at Hyatt Regency Boston, located in the heart of Downtown Boston! Not only will you be part of a remarkable property, but you'll be a part of a company that was recognized for a whole decade now on Fortune's 100 Best Companies to Work For!

The Group Sales Manager is responsible for increasing revenue through the development of group business. Primary duties include responding to incoming sales inquiries and proactive solicitation of new business in the Corporate and Association Market Segments.

Responsibilities include selling guest rooms, meeting space, food and beverage and other Hyatt services in the group meeting market. The Sales Manager also works as a team member with other members of the group sales and event sales team in order to collaborate on cross-selling to other market segments or referrals to alternative Hyatt Hotels. We are looking for a savvy, dynamic individual that thrives in a multi-tasking environment and is a strong team player.

Essential Duties:

• Actively solicit and secure new group and meetings business through outside sale calls, personal calls, site inspections, telephone and email prospecting, sales blitzes and sales trips to applicable customer locations.

• Meet or exceed revenue sales goals on a monthly and quarterly basis.

• Maintain relationships with existing accounts to rebook annual or past group programs and initiate new group opportunities through referrals and customer recommendations.

• Solidify relationships with new and existing clients market through regular sales contacts/visits, client entertainment, site inspections, and repeated follow-up.

• Development of creative sales solutions and site inspections to engage clients and win business in a competitive market.

• Proactive in pursuing sales activities on weekly basis to align with achieving monthly sales goals – both individual, and team goal.

• Meet or exceed sales solicitation call goals as assigned by the Director of Sales and Marketing.

• Source new accounts in the association market/group segment to enhance, maximize, and maintain a healthy and robust portfolio of group business accounts.

• Work in tandem with DOSM, other sales managers and revenue team to develop special or seasonal group offers to promote to existing and prospective group accounts.

• Respond to client requests on a same-day basis and ensure that proposals and contracts meet the hotel's requirements.

• Duties also responding to inquiries and RFP’s in applicable hotel and meeting industry platforms, maintaining well organized files and utilization of Hyatt customer relationship management systems.

• The Sales Manager will also participate in daily business review meetings, sales and other staff meetings.

• Assist with internal client and Hyatt guest events.

• Participate in trade shows and industry functions in order to generate new business opportunities.

• Engage with definite groups on-site to ensure satisfaction with hotel guest rooms and event service arrangements.

Why work for Hyatt?

• 12 Free room nights, Discounted and Friends & Family Room Rates

• Medical, Prescription, Dental, and Vision Insurance (after 30 days of employment)

• Paid Vacation and Sick time

• 9 Paid Personal Days

• 401k with company match

• Tuition Reimbursement

• Wellbeing Benefits

• Free meals in our employee cafeteria

• Excellent training and career growth opportunities!

Our Values : Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications:

• A true desire to satisfy the needs of others in a fast paced environment

• Refined verbal and written communication skills

• Must be proficient in general computer knowledge

• Thorough knowledge of hotel operations including guest rooms, meeting space and food and beverage

• At least 3 years of hotel group sales experience preferred

• Experience in a 4-5 diamond/star hotels preferred

• Ability to meet the physical demands of the job, including but not limited to, frequent/regular walking/standing

• Ability to work a flexible schedule including weekends and holidays if needed

• Geographically mobile

Primary Location: US-MA-Boston

Organization: Hyatt Regency Boston

Pay Basis: Yearly

Job Level: Full-time

Job: Sales

Req ID: BOS002703

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.