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Beth Israel Lahey Health Regional Director Supply Chain Operations in Boston, Massachusetts

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

This position will have primary responsibilities locally and regionally within BILH.

Under the leadership of the AVP, BILH Hospital Operations this position is responsible for the daily operations of materials logistics and distribution, including receiving inventory and distribution of medical equipment and patient care supplies at assigned business units. The Regional Director serves as hospital and BILH regional resource for supply chain, including redesign and implementation of inventory and supply chain management improvements collaborating with BILH AVP, Process Improvement across multiple facilities.

This position has responsibility for the Materials Management Staff and Supply at assigned business units, including direct and indirect staff management, execution of GPO and contracted product conversions. Assessment and development of department operations, programs and services, along with developing and updating departmental policies, procedures and systems effectively. Identifying areas/business units that may need to include the deployment of or sharing of personnel.

Job Description:

Essential Duties & Responsibilities including but not limited to:

  1. Observes measures and reports on departments’ performance and productivity. Ensures daily operational needs are met.

  2. Develops and implements system-wide departmental policy, procedures and systems and effectively supports the Supply Chain leaders at assigned business units.

  3. Supports BILH Contracting and Value Analysis Teams to manage product changes and conversions, ensuring compliance is attained. Monitors and ensures compliance with BILH’s GPO working collaboratively to ensure contract compliance and standardization.

  4. Completes site visits, meetings and regularly scheduled calls with Supply Chain leaders at assigned business units to direct, support and mentor. Identifies areas of improvement and areas of Supply Chain growth opportunities.

  5. Drives LEAN methodology in order to provide the full continuum of health care services and the best quality patient centered care.

  6. Works closely with Clinical end users and ensures product substitutions or changes are clearly communicated and user needs are met in a timely and professional manner. Creates and implements sustainable PPE plan.

  7. Works with Senior Management teams at each business unit and the BILH Supply Chain Leadership Team on strategic planning and operational improvements.

  8. Develops metrics to understand performance and staffing levels.

  9. Leverages ERP/MMIS systems and technology to their fullest capacity evaluating and adjusting business process as appropriate.

  10. Keeps current on technology, regulatory and operational trends in the health care industry which may impact product/service utilization.

Minimum Qualifications:

Education: Bachelor’s Degree

Licensure, Certification & Registration: CMRP preferred; Lean Certification Green or Black Belt preferred

Experience: Must have a minimum of ten years’ experience in a hospital setting that includes Materials Management and Supply Chain Management with experience in managing multiple operational departments. Previous experience Directing multiple sites/business units.

Skills, Knowledge & Abilities:

Ability to analyze, organize and delegate responsibilities.

Demonstrated ability to develop and meet budgetary goals

Professional skills to effectively work with and communicate with clinicians, physicians and hospital administrative staff

Exemplary written and oral communication skills

Team building and organization leadership skills, and exceptional organizational skills required

Ability to engage vendors and build vendor relationships. Also build and maintain customer relationships

Capacity to assess the needs of the business units and find ways to contribute by ensuring daily operations run smoothly and as efficiently as possible

Preferred Qualifications & Skills: Experience with Micorsoft Office, Smartsheet, Meditech and PeopleSoft, experience with WorkDay a plus.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled