CompuCom Refresh Hardware Technician in Boston, Massachusetts


Refresh Hardware Technician


Ref No.:


Boston, Massachusetts

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The Refresh Hardware Tech will be responsible for setting up new equipment in support of a corporate facility move.

* * * This contract is expected to be 4 months in duration.

Top 2 MUST Haves:

  1. Experience with IMAC (installs, moves, changes)

  2. Ability to unpack, install, and connect desktop systems, phones, monitors, etc.


  • Tech will move, configure and test functionality:

  • 3500 thin clients

  • 7000 monitors

  • External keyboard + mouse

  • USB hub

  • Phones

  • Wireless headsets

  • 10 setups per day

  • 12 week engagement


  • Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications

  • Tests configured systems for appropriate functioning and troubleshoots for any errors found

  • Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products, and timely vendor returns and reimbursements

  • Follows customer PC system hardware and software specifications based on the configuration services being performed and the instructions supplied (on-line instructions, config. sheets)

  • Complies with departmental training certification requirements

  • Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures

  • Researches hardware and software literature to keep abreast of new product / service developments and announcements

  • Works with Lead Technicians on difficult to solve problems or configurations


  • 1 to 2 years of experience wanted

  • Refresh project experience

  • Ability to set up monitors, thin client, docking station, USB hub, phone, headset, etc.

  • Basic troubleshooting skills

  • Looking for a team player that can work with minimal supervision

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at X at cell at ™ Supports Equal Employment Opportunity* e at X at cell at ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit at .