CompuCom Refresh Hardware Technician in Boston, Massachusetts
Refresh Hardware Technician
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The Refresh Hardware Tech will be responsible for setting up new equipment in support of a corporate facility move.
* * * This contract is expected to be 4 months in duration.
Top 2 MUST Haves:
Experience with IMAC (installs, moves, changes)
Ability to unpack, install, and connect desktop systems, phones, monitors, etc.
Tech will move, configure and test functionality:
3500 thin clients
External keyboard + mouse
10 setups per day
12 week engagement
Unpacks appropriate CPU (Central Processing Unit), hardware and software and then installs each at default or to custom specifications
Tests configured systems for appropriate functioning and troubleshoots for any errors found
Completes all required documentation of installation including a quality assurance sheet to ensure accurate billing with respect to warranty contract, proper processing of defective products, and timely vendor returns and reimbursements
Follows customer PC system hardware and software specifications based on the configuration services being performed and the instructions supplied (on-line instructions, config. sheets)
Complies with departmental training certification requirements
Troubleshoots malfunctioning units using efficient problem solving techniques and departmental procedures
Researches hardware and software literature to keep abreast of new product / service developments and announcements
Works with Lead Technicians on difficult to solve problems or configurations
1 to 2 years of experience wanted
Refresh project experience
Ability to set up monitors, thin client, docking station, USB hub, phone, headset, etc.
Basic troubleshooting skills
Looking for a team player that can work with minimal supervision
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .