Massachusetts Jobs

Overview

Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.

Responsibilities

• Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party

• Greet outside visitors in a professional manner

• May sign for incoming and outgoing packages; route to appropriate party

• Use internal paging system

• Call for car service or messenger as requested by client

• May perform filing, typing and other administrative duties as requested by client

• Assist various departments with mass mailings

• May receive and route faxes

• May schedule conference room based on client requests and order catering as needed

• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site

• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

Qualifications

• High school Diploma or equivalent

• Prior experience as a senior level receptionist or receptionist serving senior management/executive floor is required

• Complete familiarity with and understanding of all aspects of the job and their practical applications to problems & situations ordinarily encountered

• Strong problem-solving and communication skills

• May provide direction to lower level support staff

• Proficiency in computer skills required (Excel, Word, and PowerPoint)

• Able to produce reports as requested

• Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, prolonged periods of sitting

• May lift and/or move up to 10 lbs

What We Offer:

• Competitive pay & benefits!

• Comprehensive training and development programs that prepare employees to advance from within.

• A company focused on creating a positive work and client environment.

• Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Job Locations US-MA-Boston

Posted Date 6 days ago (6/12/2024 9:16 AM)

Requisition ID 2024-18104 # of Openings 1 Category (Portal Searching) Operations Position Type (Portal Searching) Regular Full-Time