Massachusetts Jobs

The Quality Control Manager is responsible for managing all the quality aspects of their production facility and ensuring that all seafood products are manufactured in compliance with specific company Food Safety and QA requirements. They will manage a team of Quality Control Associates and Supervisors while working with production leadership to ensure company compliance, driven by regulatory requirements and customer specifications, are met.

The QC Manager will lead, manage and work to improve the inspection and grading of Grade-A seafood products, perform and oversee microbial and moisture analysis, review and respond to written reports. They will be responsible for addressing daily Food Safety issues within the production facility related to product quality non-conformance and direct QC Associates and Production leadership to corrective action. The QC Manager will be responsible for writing new HACCP plans, SOP’s for production and assisting with tasks related to auditing as directed by leadership.

This position reports to our Quality Assurance Director.

DUTIES AND RESPONSIBILITIES

• Maintain all Food Safety and Quality Assurance programs and certifications

• Manage, lead, and develop the Quality Control team to follow company QC and HACCP plans

• Ensure production facility adheres to regulatory, Food Safety, and company standards

• Perform internal audits to ensure production plant is adhering to the Food Safety systems

• Ensure Food Safety and Quality policies and procedures are maintained, understood, and followed by all employees

• Manage all internal documentation within the facility

• Verify daily QC and QA records

• Maintain product specifications and ensure compliance within the facility

• Manage and develop company SOP’s and HACCP plans, as required

• Assist QA leadership in the development and implementation of new procedures and policies to increase business effectiveness and efficiencies, as directed

• Contribute to the development of new products and processes with a focus on food safety and quality control, as directed

• Perform customer return audits and assist with root cause analysis and corrective action

• Plan, prepare and participate in all audits including: organic, kosher, customer, FDA, internal and 3rd party

• Sustain and improve ratings on annual certifications

• Performs other related duties as assigned

Requirements

• 5+ years, experience in leading Food Safety & QC Teams in food manufacturing

• 3+ years, experience as a decision maker responsible for interactions with customers, suppliers, regulators, and production leadership

• BS in Chemistry, Biology, Food Safety, Food Science, or related, required

• MS in Food Science or related, desirable

• HAACP certification, required

• SQF certification knowledge, required

• Solid understanding of seafood or meat industry, strongly preferred

• Solid understanding of government regulations and labeling requirements, preferred

• Production, manufacturing process flows, and lean manufacturing experience, preferred

• Experience in large and small company settings; experience and understanding of smaller company growth opportunities and expectations.

• Experience and demonstrated ability to effectively manage Food Safety and Quality systems across departments and multiple locations.

• Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on time

• Exceptional interpersonal skills: able to navigate organizations to build relationships and garner support

• Able to provide leadership and resolve employee problems, complaints, and grievances

• Able to provide support and training to department managers to achieve goals

• Drive an environment that drives performance and a safe workplace

• Drive an environment of teamwork and open communication

ADDITIONAL REQUIREMENTS

• Must be able to lift 30-50 pounds

• Work up to a 10-hour workday: standing/walking most of the day

• Hand use: single grasping, fine manipulation, pushing and pulling

• Work requires the following motions: bending, twisting, squatting and reaching

• Exposure to FDA approved cleaning chemicals

• Exposure to temperatures: <32 degrees Fahrenheit

• Ability to work in wet and dry conditions

• Ability to work Monday-Friday, weekends when needed

• Ability to use tools and equipment, including knives

• Specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, required

North Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Benefits

At North Coast, employees consider themselves part of a family where everyone works together to ensure that the company's mission and founding values are upheld every day. We offer an inclusive work environment led by an accessible leadership team that believes in the idea that it's not just about the work we do, but what the work allows us to do for our loved ones.

We encourage the opportunity for real growth and long-term employment. Most of our management team members started at the plant and, through mentoring, rose to their current positions. We are currently looking to build the next generation of leaders.

We offer competitive compensation packages that include comprehensive health coverage, vacation and a 401(k) plan to all full-time, benefits-eligible employees. Employees also have access to the highest quality seafood at cost.

This is a full-time, exempt position.