Massachusetts Jobs

Proshop Retail Supervisor, Boston Bruins

City, State:Boston, MA

Req ID:34012

Pay:$19.00 – $20.00 / hour

Category:Retail

Job type:Casual

Subsidiary:Boston Bruins

The opportunity

Boston Bruins is hiring full-time and part-time ProShop Retail Supervisors to join our team at TD Garden in Boston, Massachusetts. As a ProShop Supervisor you’ll be responsible for providing excellent guest service and managing all transactions accurately and efficiency.

Please note this position is located in our Proshop Store located on the ground level of TD Garden/North Station platform area.

Pay

$19.00 – $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay

• Employee assistance program

• Training and development opportunities

• Employee discounts

• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Supervises retail team members; completes store/warehouse operational needs by assigning team members and following up on work results.

• Trains team members and works to maintain retail standards, policies, and procedures

• Opens and closes retail locations as directed by management.

• Assists retail management with the daily cash procedures and operations.

• Monitors store floor, assist with guests’ needs and requests.

• Regularly evaluates, creates, and maintains professional visual displays; provides direction to retail associates regarding store merchandising and displays.

• Ensures integrity of physical inventory and par levels.

• Maintains cleanliness and safety standards throughout the retail shops.

• Performs duties as assigned.

More about you

• Minimum one-year supervisory experience in customer service and/or retail environment preferred.

• Previous cash handling experience required.

• Previous experience working with point of sale (POS) system required.

• High school diploma or GED required.

• Strong verbal and written communication skills – ability to communicate with staff and prepare written reports

• Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead.

• Ability to handle multiple tasks simultaneously in a fast-paced environment.

• Ability to work independently and as a team member

• Basic math skills; ability to accurately handle money and count change.

Physical requirements

• Ability to lift and carry up to 50 pounds.

• Constant standing, lifting, climbing stairs, and repetitive motions.

• Bending, reaching, climbing on ladders.

Who we are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.