Sedgwick Property Claims Desk Adjuster in Boston, Massachusetts
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Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer
Property Claims Desk Adjuster
Experienced Property Claims Desk Adjuster
IF YOU CARE, THERE’S A PLACE FOR YOU HERE!
For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds and help us make a difference in the lives of others.
PRIMARY PURPOSE : This role requires experience in property claims—with specific exposure to water losses. Requires positive energy, innovation, and a genuine passion for helping others. As a Claims Adjuster, you’ll handle property losses quickly and efficiently, solely at the desk, focusing on customer expectations along the way. We're looking for inspired and driven individuals.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Providing outstanding customer experience.
Examines insurance policies and other records to determine insurance coverage.
Interviews, telephones, text, email and/or corresponds with insureds, vendors, and agents regarding claim.
Writes building estimate for cost of repair or replacement
Prepares report of findings and negotiates settlement with claim parties
Revises case reserves in assigned claims files to cover probable costs.
Communicate status of claim effectively and often to all parties of the claim
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s)
Education & Licensing
Must have an active Property Adjuster License ; Multi state licenses preferred Bachelor's degree from an accredited college or university preferred.
2+ years of property claims experience determining coverage, estimating, and settling claims are required skills
Estimate writing in Xactimate is required. Symbility is a plus
Contents and ALE handling is a plus
Multi-Peril handling is a plus
Skills & Knowledge
Strong customer connection/service skills
Strong oral and written communication , including presentation skills
PC literate, including Microsoft Office products
Demonstrated commitment to timely reporting
Strong interpersonal skills
Attention to detail and accuracy
Good time management and organizational skills
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Must be able to stand and/or walk for long periods of time
Must be able to kneel, squat or bend
Must have continual use of manual dexterity
Auditory/Visual : Hearing, vision and talking
NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
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