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Public Consulting Group Program Manager in Boston, Massachusetts

Overview

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com .

Responsibilities

  • Manages a portfolio of projects of at least $750K across a product line or service offering

  • Manages weekly internal standups, coordinating staff resources to complete deliverables, and coordinating agendas, templates, and slides for client meetings.

  • Proactively develops strong relationships with the client / stakeholders to ensure client expectations are met / exceeded. Develops leadership staff capacity to develop strong client relationships for smaller clients and contracts.

  • Leads client meetings, and triages project risks for PCG leadership.

  • Integrates business development in client orientation; entrepreneurial orientation; project management; and sales acumen to establish new projects and build new markets that create significant financial value for the firm.

  • Develops and implements business approaches and strategies.

  • Ensures business rules and best practices are followed for all major processes to promote standardization, consistency, compliance, innovation, and industry leading services.

  • Collaborates across teams to spread best practices.

  • Manages delivery of services, programs, and staff and ensures high quality services.

  • Tracks the progress and performance of programs, services, and staff as assigned.

  • Responsible for leading, managing, coaching, and providing guidance to team members and maintaining positive, effective communication with internal and external management.

  • Assists with the recruitment, management, and retention of staff.

  • Assists in developing Human Capital; participates in hiring, developing, motivating, and retaining staff to build and sustain a bench-strength of talent that includes diverse capabilities and perspectives.

  • Responsible for identifying subcontracting needs and managing subcontracting relationships.

  • Ensures compliance with Local, State, and Federal regulations and contracted performance measures in day-to-day operations.

  • Ensures all program performance metrics are met in achieving stated outcomes.

  • Manages and tracks project budget and invoicing.

  • Identifies trends in compliance issues and business practices.

  • Oversees maintenance of standard operating procedures as appropriate.

  • Contributes meaningfully to practice area-wide development and capacity building efforts.

  • Contributes to industry thought leadership through publications, presentations, attendance at conferences and workgroups.

Qualifications

Education: Bachelor’s degree in a related business discipline or equivalent required, Master’s degree preferred.

Experience: 5+ years supervision experience; Proven track record of successfully managing project teams for multiple projects; Proven track record in developing new business lines and acquiring additional clients and/or expanded scopes of work.

Certification: Project Management Professional (PMP) Certification preferred.

Required Skills:

  • Strong writing and communication skills – this will be the primary liaison with clients, responsible for managing workplans, and running weekly internal and external meetings.

  • Business development – must be proficient in creating content to respond to RFPs.

  • Excellent leadership, management, and written and verbal communication skills.

  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • A strong understanding of Medicaid, especially in a Managed Care setting.

  • Strong interest, and experience, in health equity and performance measurement.

  • Ability to engage and develop relationships with multiple agencies and organizations.

  • Ability to work across all levels of management and staff.

  • Ability to prioritize work and meet deadlines.

  • Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public.

  • Ability to work independently, requiring minimal supervision and on multiple projects simultaneously.

  • Proficient with Microsoft Office including Word, Excel, PowerPoint and Access.

#LI-remote

Remote Work Statement:

This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:

  • be available during your set working hours.

  • have a safe, private, and distraction-free environment in which to complete your work, and

  • be able to give your full attention to the completion of your PCG job duties.

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.

We are accepting applications on an ongoing basis until filled.

Compensation

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $80,000-$100,000 and a potential discretionary bonus of up to 10%. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employmentregarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programsare based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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Job Locations US

Posted Date 1 month ago (1/18/2024 8:16 PM)

Job ID 2024-10094

# of Openings 1

Category Consulting

Type Regular Full-Time

Practice Area Health Services

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

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