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Wolters Kluwer Product Management Associate Director in Boston, Massachusetts

Position Overview/Summary

Wolters Kluwer is a global leader in professional information services in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare that rely on Wolters Kluwer's market leading information-enabled tools and software solutions

Requires significant specialized depth and/or breadth of expertise, conceptual and practical knowledge of theories and principles, and applies general knowledge of business and industry practices with non-technology product management. Solves unique problems that have a broad impact on the business. Leads product management, strategic vision and focus, and execution of growth plans for a product, product family, or segment. Effectively manages various aspects of the line of business in support of the organization’s goals and market needs which may include marketing strategies, marketing programs and tools, competitive analyses, market assessment, and product planning. Typically leads, manages, and/or participates in the entire lifecycle of the product, working closely with development teams from product initiation to delivery to eventual product retirement. Analyzes market trends and needs and articulates needs in the form of product requirements. Anticipates product planning and design to ensure the product is differentiated from competitors in the marketplace. Leads projects or initiatives across areas with notable risk and complexity to achieve milestones and objectives. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and executing initiatives. Contributes to the development of functional strategy.


  • Generate viable new product and service concepts that support the business strategy and market position goals of the assigned Corporate Trust (CT) product areas

  • Staying abreast of and aligned with corporate and division strategy and mission to identify opportunities that support Wolters Kluwer’s goals

  • Provide facilitative leadership within a matrixed organization to drive cross-functional team success toward the achievement of product and organizational goals

  • Develop a business case for each approved new product concept by describing in comprehensive terms:

  • The concept itself and the customer/market problems it solves

  • How it will be used by and benefit customers

  • How it will provide distinctive value for Wolters Kluwer

  • Return on investment including benefit statements and projected revenue

  • Facilitate approved product development efforts through the definition, development, testing and pre-launch phases too create prototypes that can be customer tested and leveraged in the development

  • Define requirements and functional specifications for the product/service

  • Ensure successful product launch by securing necessary marketing resources to build the initial go-to-market promotions.

  • Direct all product management responsibilities throughout a product’s lifecycle, from the launch and introduction stage, through the growth and maturity stages, and as the product reaches saturation and the decline stage

  • Conduct ongoing in-depth research and analysis on each assigned product to gain an understanding of the strengths, weaknesses, and competitive advantages of each product

  • Perform in-depth customer and market research to deeply understand customer needs

  • Advise the overall product strategy for the business unit by staying informed of market trends, customer needs, and competitor actions to create the relevant product strategy

  • Participate in cross-functional initiatives and Proactively pursue professional development activities


Bachelor’s Degree in Business, related field, OR equivalent experience

Minimum Experience: 7-9 years of product management related experience, OR equivalent:


• Minimum 7 years of Product Management related experience, OR equivalent

Preferred Experience

  • 9 years of business-specific product management experience and/or business-specific marketing experience, including:

  • Corporate Legal / Legal Compliance

  • Knowledge of AGILE and SCRUM processes

  • Development and launch of new and existing products and services

  • Experience working with technology-enabled services

  • Experience working within a multi-division organization with various sales channels

  • Coordinating cross-functional groups to accomplish product and revenue objectives

  • Pragmatic Marketing level 3 (or equivalent) certification

  • Knowledge in tools and processes that enable remote connection to internal systems

  • Ability to identify complex problems, review related information, evaluate options, and implement solutions that benefit customers and drive growth for CT

  • Critical Thinking: The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

  • Active Learning: ability to understand the implications of new information for both current and future problem-solving, decision-making, and opportunity capture

  • Systems and Operations Analysis: ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes; Ability to analyze needs and product requirements for design

  • Demonstrated ability to use mathematics to solve problems

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).


Potential up to 25%


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.