Massachusetts Jobs

Job Family :

Business Systems Analysis (Digital)

Travel Required :

Up to 10%

Clearance Required :

Ability to Obtain Public Trust

What You Will Do :

The Process Improvement Manager will play a key role in developing, testing, and documenting business processes on the GrantSolutions Program. As part of the Program Management Office, you will work with stakeholders to identify and prioritize needed changes, create implementation plans and facilitate communications with business and technology groups at an operational and senior management levels.

• Support the development of program-wide process infrastructure, understanding business needs and implementing solutions with process mapping and related process improvement tools

• Identify and collect metrics to measure the quality of program outputs and support trend analysis.

• Provide leadership and mentoring on improvement techniques.

• Track progress of improvement projects and identify issues, risks, and opportunities to GrantSolutions management.

What You Will Need :

• Bachelor’s Degree or the equivalent and 5+ years' experience supporting process improvement and/or project management activities.

• Lead/support improvement projects with measurable/visible results

• Ability to evaluate and prioritize improvement opportunities and develop proposals for improvement projects.

• Ability to analyze data to develop indicators and visualizations that support trend analysis.

• Familiarity with the software development lifecycle and software delivery processes

• Strong communication skills and ability to communicate standards and process requirements effectively to stakeholders at every level of the organization

What Would Be Nice To Have :

• Familiarity with NIST Cybersecurity Framework

• Ability to create and deliver structured, re-usable training on quality topics

• Strong business acumen, including the ability to understand and communicate the role of quality in achieving business goals

• Familiarity with one or more of the following:

• Capability Maturity Model Integration® (CMMI)

• ISO/IEC 20000-1 (IT Service Management)

• Lean

• Six Sigma

• Project Management Body of Knowledge (PMBOK)

The annual salary range for this position is $83,300.00-$125,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.