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Cengage Group Privacy Specialist in Boston, Massachusetts

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

In close collaboration with the Senior Privacy Counsel, you will help build our organization’s global privacy program and support day-to-day requests for guidance and commercial transactions from a privacy perspective. You will also on raising the organization’s level of awareness around privacy risk and incorporating privacy by design into business planning.

What You'll Do Here:

  • As a subject matter expert, work with Sr. Privacy Counsel to provide privacy guidance and support to colleagues across all functions and business units

  • Act as first point of contact for certain privacy matters raised by partners and customers

  • Create and maintain an organized structure for tracking and reporting on key privacy initiatives

  • Draft, review and negotiate data processing agreements and other contracts related to personal data to ensure alignment with business operations and compliance with global data protection regulations

  • Assist with responding to privacy-related customer inquiries and customer diligence questions

  • Provide support for cookie compliance program

  • Assist with data mapping, including conducting informational interviews, crafting and maintaining records in our privacy platform and designing processes to keep the records current

  • Draft and/or update privacy notices, policies, guidelines, processes and procedures

  • Monitor new and upcoming privacy and data protection laws, regulatory developments and the privacy practices of peer companies

  • Monitor the privacy inbox and triage all incoming matters

  • Assist in developing and administering privacy training and awareness campaigns

  • Assist with managing and improving process and procedures for data subject requests

  • Conduct privacy impact assessments of programs, systems, products, and services

Required Skills/Experience:

  • A minimum of 5 years work experience focused on issues related to privacy and data protection – particularly, in connection with data processing agreements and data mapping

  • Firm grasp of global privacy and data protection laws (e.g., FERPA, COPPA, GDPR, CCPA)

  • Experience conducting privacy reviews

  • Experience with OneTrust

  • Skilled at managing privacy programs and identifying and implementing process improvements

  • Skilled at contract drafting and negotiating contracts

  • Excellent verbal and written communication skills; ability to interact with leaders across the organization.

  • Demonstrated practical, real world approach to problem-solving with the ability to make sound decisions and exercise good judgment

  • Experience working with technology companies, particularly EdTech companies a plus

  • (Para)legal background is a plus

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Base Pay Range

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$97,000.00 - $155,200.00 USD

Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

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