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Randstad Practice Assistant in Boston, Massachusetts

Practice Assistant

job details:

  • location:Boston, MA

  • salary:$16 - $17 per hour

  • date posted:Wednesday, July 21, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Medical doctor's office

  • reference:AB_3700999

  • questions:nicole.franco@randstadusa.com617-227-2090

job description

Practice Assistant

The Practice Support Assistant will help support providers in the clinical department. The main responsibilities will range from follow-up to scheduling and managing appointments, while providing excellent customer service. Ideally this person will help improve the operations by coordinating interdepartmental communication. (i.e. between team clinicians, patients, the patient service center and others)

Qualifications and Skills: -High school diploma or GED required -Minimun of 1 year ecperience in a medical/clinical office environment or Health or Dental insurance industry required -Haitian Creole or Spanish preferred - Excellent customer service and interpersonal skills -Ability to interact with diverse patient populations -Computer literacy; ability to miltitask, organize and prioritize one's own work -Understanding of medical insurance terminology -Previous experience in an EHR, EPIC, or other insurance eligibility verification systems (i.e. MMIS, WebMD, Trizetto, NEHEN)


-Welcome all incoming visitors, monitor waiting rooms, coordinate with staff to ensure quick, efficient, and safe patient flow.

-Perform patient Check In functions, incl. registration, insurance verification, collecting required co-pays or other payments, administering the sliding scale discount program, and ‘arriving’ patients for their appointments in the EHR.

-Enter accurate patient data, telephone encounters, referrals, forms and prescription requests into the Electronic Health Record (EHR).

-Assist patients with completing / collecting pre-visit, consent and other forms; processing patient forms, letters or obtaining prescription request information from patients.

-Schedule appointments

-Ensure workstation, patient waiting room and common areas are kept clean.

-Attend staff meetings and training, as needed

-Other duties as assigned


  • Spanish

  • EHR/Epic (1 year of experience is preferred)

  • Multi-tasking

  • Organizational Skills

  • Problem Solving

  • Scheduling Appointments

  • Answering Phones

  • Healthcare (1 year of experience is preferred)

  • EMR (1 year of experience is preferred)


  • High School (required)


  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8:30 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.