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Children's Hospital Boston Patient Experience Representative (MICU) in Boston, Massachusetts

67782BRJob Posting Title:Patient Experience Representative (MICU)Department:Medicine-Medicine Critical CareAutoReqId:67782BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:AdministrationJob Posting Description: Schedule: Every other weekend and rotating holidays, 3PM-11:30PM

This Patient Experience Representative (MICU) will be responsible for:

  • Scheduling appointments or procedures for the MICU.

  • Receiving and/or registering patients, visitors and staff for admissions.

  • Collecting, verifying, and recording required information.

  • Obtaining records, files and/or results for appointments/admissions and entering related information on hospital & departmental computer systems.

  • Answering, screening and routing telephone calls.

  • Performing general office support tasks such as opening and sorting mail, ordering supplies and maintaining logs & records.

To qualify, you must have:

  • A high school level education.

  • The ability to interpret data and take appropriate action.

  • Excellent verbal & written communication and interpersonal skills.

Office/Site Location:BostonRegular, Temporary, Per Diem:Regular