Children's Hospital Boston Patient Experience Representative (MICU) in Boston, Massachusetts
67782BRJob Posting Title:Patient Experience Representative (MICU)Department:Medicine-Medicine Critical CareAutoReqId:67782BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:AdministrationJob Posting Description: Schedule: Every other weekend and rotating holidays, 3PM-11:30PM
This Patient Experience Representative (MICU) will be responsible for:
Scheduling appointments or procedures for the MICU.
Receiving and/or registering patients, visitors and staff for admissions.
Collecting, verifying, and recording required information.
Obtaining records, files and/or results for appointments/admissions and entering related information on hospital & departmental computer systems.
Answering, screening and routing telephone calls.
Performing general office support tasks such as opening and sorting mail, ordering supplies and maintaining logs & records.
To qualify, you must have:
A high school level education.
The ability to interpret data and take appropriate action.
Excellent verbal & written communication and interpersonal skills.
Office/Site Location:BostonRegular, Temporary, Per Diem:Regular