Job Information
Fenway Health Outreach Worker and Advocate, VRP in Boston, Massachusetts
Outreach Worker and Advocate, VRP
Boston, MA (http://maps.google.com/maps?q=1340+Boylston+St+Boston+MA+USA+02215) • Behavioral Health
Job Type
Full-time
Description
Under the supervision of the Advocacy Coordinator, the Outreach Worker and Advocate provides advocacy and case management services, and supportive counseling to survivors of domestic violence/partner abuse, sexual assault, anti-LGBTQ hate violence and police misconduct --- with a specialized focus on lesbian, gay, bisexual, transgender and queer (LGBTQ) survivors. The Outreach Worker/Advocate serves as the primary liaison between the VRP and state and community based victim/survivor service providers and survivor-led organizations. The Outreach Worker/Advocate provides information to community members, service providers and others about VRP services and raises awareness about lesbian, gay, bisexual, transgender and queer (LGBTQ) violence issues. The Outreach Worker/Advocate facilitates trainings and in-services to improve providers’ and systems’ response to LGBTQ survivors of violence. This position is hybrid, with both remote and in-person work.
Representative Duties:
Conduct outreach, training/in-services and community engagement
Conducts outreach about VRP services to service providers, community groups and LGBTQ communities, including underserved and marginalized communities
Conducts outreach and information-sharing at events in the community and in the health center in coordination with other VRP and Fenway Health staff
Maintains a presence in LGBTQ and victim-service communities by proactively reaching out to community groups and organizations regarding issues of interpersonal violence and victimization, with the intent of raising awareness and strengthening community partnerships
Provides training and in-services to community groups and professional organizations about LGBTQ violence issues to raise awareness and improve providers’ and systems’ response to LGBTQ survivors
Responds to outside requests for training, gathering information and coordinating with VRP staff
Participates in the design and distribution of outreach materials in coordination with VRP and Fenway Health staff
Develops public awareness campaigns in collaboration with VRP and Fenway Health staff, partnering organizations and community groups
Collaborates with victim services agencies and community organizations in support of survivor rights
Works with police and other criminal justice agencies, legal service providers and victim services agencies to ensure accessibility and follow-up services for survivors of violence
Organizes and/or attends monthly meetings with law enforcement, criminal justice, and other LGBTQ groups and community service providers in an effort to protect and ensure the public safety and civil rights of the LGBTQ community
Develops and maintains contacts in other assistance agencies; maintains updated referral lists
Provides direct services to clients
Provides telephone or in-person intake, screening and assessment of new clients referred to the VRP
Provides supportive counseling with clients using established VRP procedures
Informs clients of rights, options and available services during intake or as soon as practicable
Coordinates care for clients, including consultation with other agency departments and community service providers; communicates with clients and other family members or significant others regarding client care
Delivers case management by assisting clients to access the criminal justice/legal systems, medical and behavioral health care, social and support services, housing and other basic needs by giving client information, facilitating referrals and/or contacting service providers directly
Accompanies clients to Court and/or police, as appropriate
- Effectively carries out activities related to VRP’s provision of services to clients
Prepares reports, statistics and documentation of direct services, as directed
Participates in VRP team meetings, interdisciplinary department meetings and other staff meetings, as directed
Attends supervision sessions as scheduled and uses supervision appropriately to receive support and feedback related to ongoing cases and administrative responsibilities
- Meets agency participatory expectation
Adheres to all agency and departmental policies and procedures
Participates in quality assessment and improvement activities as requested
Adheres to the highest principles of patient and client confidentiality
Adheres to established safety policies, procedures and precautions; identifies potential or actual unsafe situations in the environment and takes measures to rectify the situation
Attends all required meetings, in-services and professional trainings
Maintains professional competence necessary to perform job responsibilities; maintains and provides agency with records of continuing education activities
Serves on agency committees and in professional organizations when requested
- Performs other related duties as required.
Requirements
Demonstrated knowledge of, commitment to and/or experience working with LGBTQ community
Demonstrated knowledge of and commitment to addressing partner abuse/domestic violence, sexual violence, hate violence and/or other violence recovery issues
Demonstrated knowledge of, commitment to and experience working with marginalized populations
Public speaking/training skills
Able to work a flexible schedule
Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency.
Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.
Preferred Qualifications:
Bachelor’s degree preferred
Experience providing direct service to survivors of violence or in other human service capacities
Knowledge of the legal and criminal justice systems and experience with advocacy
Experience in community outreach, networking and collaborations
Experience working with an ethnically, culturally, and racially diverse work staff
We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more.LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.
Salary Description
$48,000 - $60,000