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Boston Health Care for the Homeless Program Outreach Linkage Navigator in Boston, Massachusetts

Summary of Position:

Since 1985, the mission of Boston Health Care for the Homeless Program (BHCHP) has remained to provide or assure access to the highest quality health care for all persons experiencing homelessness in the greater Boston area. Our dedicated, multi-disciplinary team works hard every day to realize that mission. A major barrier in our work is the opioid crisis affecting Boston, the state of Massachusetts and the entire nation. Overdose, the vast majority from opioids, is the leading cause of death among our patients.

Working at the intersections of the epidemics of drug overdose, HIV risk, and homelessness, our new Outreach Linkage Navigator will work within a multidisciplinary team to deliver high-quality, trauma-informed navigation and linkage services that center the needs of people who use drugs and experience homelessness. You will work to reduce drug-related health harms including overdose, HIV, Hepatitis C and STI transmission and other drug related infections and health complications. You’ll do this by working to increase access to medical, behavioral health, and harm reduction services, as well as to support connections to critical social services through supported referrals and patient accompaniment.

LGBTQ-identified persons and people of color are encouraged to apply.

Essential Duties:

  • Conduct street level outreach to people who use drugs to foster engagement, assess needs, make appropriate supported referrals and provide patient accompaniment when indicated.

  • Provide written and verbal harm reduction information on safer injection strategies, vein and abscess care, overdose prevention, sexual health and HIV, STI and Hepatitis transmission to program participants as interactions permit.

  • Provide participants with easily accessible and low threshold services that operate within the harm reduction framework.

  • Support daily operation needs at Engagement Center and Comfort Stations under the supervision of the Harm Reduction Director.

  • Collaborates closely with other agencies conducting outreach with people who use drugs and experience homelessness (including the Boston Public Health Commission).

  • Serves as a resource to staff for harm reduction techniques, advocacy, and knowledge


  • Associate’s or Bachelor’s degree in a related field and/ or two years human services experience

  • Experience working with people with substance use disorder is required

  • A commitment to and knowledge of harm reduction strategies and trauma informed approaches is required

  • Experience working with people experiencing homelessness, incarceration and/or sexual violence as well as conducting street level outreach with at-risk populations is a plus

  • Knowledge of community resources, particularly addiction related resources and supports a plus

  • Commitment to equitable and culturally appropriate care for a wide range of diverse populations.

  • Strong organizational, interpersonal, written and verbal communication skills.

  • Bi-lingual fluency in Spanish required.

  • Lived experiences are welcomed and valued.

    Does this amazing opportunity interest you? Then we'd love to hear from you.

    An Equal Opportunity Employer.

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