Massachusetts Jobs

Description We are offering a short term contract employment opportunity for an Office Services Associate within the Financial Services industry, located in Boston, Massachusetts. The selected candidate will be part of a team providing essential office services, with a focus on managing mail and packages, and ensuring a seamless operational workflow within the office.

Responsibilities:

• Ensure all incoming and outgoing mail and packages are accurately processed and delivered within the office premises.

• Demonstrate a proactive approach to tasks, seeking out additional duties during downtime.

• Maintain a high standard of customer service, acting efficiently and with detail orientation in front of clients.

• Show accountability and responsibility, ensuring all tasks are completed in a timely manner.

• Exhibit a keen attention to detail, particularly when scanning mail and determining its correct destination.

• Handle physical tasks such as lifting boxes of paper or other items weighing up to 50 lbs.

• Refrain from unnecessary conversation, maintaining a detail-oriented demeanor at all times.

• Participate in training and team activities, learning from a long-tenured team with a wealth of experience.

• Contribute to the detail-oriented office culture, adhering to a business casual dress code.

• Utilize digital communication skills to troubleshoot issues and maintain logs. Requirements • Proficient in customer service with a focus on maintaining high-quality standards.

• Ability to handle various office functions and operations seamlessly.

• Comprehensive understanding of office procedures and policies.

• Experience in answering inbound calls promptly and professionally.

• Proven ability in supervising and leading a team effectively.

• Familiarity with hiring processes and able to contribute to recruitment efforts.

• Competence in scanning and digitizing documents.

• Ability to troubleshoot common office equipment issues.

• Strong digital literacy and the ability to adapt to new technologies.

• Excellent communication skills, both written and verbal.

• Experience in maintaining logs and records for office operations.

• Comfortable working with machinery associated with office functions.

• Knowledge of quality assurance practices in the financial services industry.

• Ability to distribute faxes and other documents promptly.

• Willingness to work overtime as needed to meet business requirements.

• Experience handling service calls and resolving customer issues.

• Understanding of the importance of confidentiality when handling sensitive documents.

• Ability to leverage perks and benefits to motivate and retain staff.

• Ability to handle multi-functional tasks and prioritize workload.

• Familiarity with banking operations is an added advantage.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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