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BCD Travel National Program Manager in Boston, Massachusetts

We are looking for a Program Manager with strong analytical and Excel skills. In this role you are accountable for the success of the contract and travel program of this client. Are you ready for a challenging and exciting endeavor? Then you might be exactly the team member we are looking for.

National Program ManagerFulltime, homebased in the US

We're BCD Travel, one of the world's leading corporate travel management companies with offices around the globe. We help our clients travel smart and achieve more. In this role you are responsible for managing all aspects of an assigned client. Your responsibilities include client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials, business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development and business continuance.

This is what you do:

  • Ensure client retention and account profitability

  • Establish and maintain relationships with the client at a multi-national level, stakeholders within BCD Travel and Advito, (global) suppliers and industry relations

  • Increase revenues by means of up-selling and cross-selling through consultative approach, ensuring solution meet customer's needs

  • Negotiate client contract terms and manage to all contractual terms

  • Act as trusted advisor, share best practice and industry updates

  • Develop and execute business plans, implement key deliverables and measure results

  • Develop, measure and report on Service Level Agreements and Key Performance indicators

  • Create and manage budgets and financials (includes billing, payment & profitability)

  • Support operational and regional reporting requirements

  • Concur System Administration

This is who you are:

  • Minimum 2 years of account management experience in corporate travel or related industry

  • Experience in implementing and managing clients

  • Thorough knowledge of travel industry technology and corporate travel operations

  • Knowledge of contractmanagement

  • Advanced Excel skills

  • Strong negotiation and analytical skills

  • Ability to interact with all levels of clientele and influence decision makers

  • Excellent oral and written communication skills, including presentations

  • Visual basic experience is a plus

What we offer youWorking at BCD Travel means working with highly motivated, passionate people. We value open communication, collaboration and a flexible work-life balance. We offer unique, often global experiences to empower you to develop yourself and grow within the organization. Next to that we're committed to sustainability and helping others. We make a difference through charitable activities in our communities and around the globe.

About usBCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive, and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. For more information, visit

What to do next?Did the vacancy grab your interest and is this your next career move? Don't wait anymore to create a profile and upload your resume and cover letter via the website. Necessity is the mother of invention, so we have moved to virtual hiring and onboarding processes to enable you and our recruitment teams to get close while respecting social distancing. If at the final stages of a recruitment, you prefer to meet in person, we take all the necessary precautions to ensure everyone's safety. Do you have questions about this role? Feel free to reach out to us via Please send your application via the website and not by e-mail.

Preference will be given to internal and/or furloughed employees.

BCD Travel is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age and veteran status. BCD Travel complies with applicable laws in the countries in which we operate. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at