Massachusetts Jobs

Senior Whole Health by Molina Healthcare is hiring for a Manager of Growth & Community Engagement in/near the Northern or Eastern MA area.

The Manager of Growth & Community Engagement will be the “Face” of the company out to the community. This role will be building, maintaining and nourishing relationships with a wide variety of community partners such as CBO’s (Community Based Organizations), FBO’s (Faith Based Organizations, local Government and more!

The goal is to grow Molina’s membership while improving the health and well-being of the community.

You will be responsible for managing events and relationships throughout Northern and Eastern MA. You will likely spend 75% of your time or more in the field.

Highly qualified candidates will have the following experience:

• Previous marketing and/or sales experience.

• Experience in Managed Care, Medicaid, Medicare, Managed Care or healthcare enrollment.

• Experience in business development, community relations or health care related activities.

• Prior work experience in a supervisory capacity, demonstrating excellent organizational, prioritizing, and motivational skills.

• Experience in negotiation, sales or marketing techniques.

• Prior demonstrated work experience in a managerial capacity.

• Ability to attend events that may be after business hours or on weekends.

• MUST have valid state drivers license and reliable vehicle with willingness to travel Northern and Central Massachusetts.

KNOWLEDGE/SKILLS/ABILITIES

• Responsible for achieving established goals improving Molina’s enrollment growth objectives encompassing all lines of business. Works collaboratively with key departments across the enterprise to improve overall choice rates.

• Works closely with the AVP/Director to develop and execute the enrollment growth strategy for a specific area, while also being accountable to achieve assigned membership growth targets.

• Accountable for achieving established goals with the primary responsibility for improving the plan's overall “choice” rate. In addition, works collaboratively with other key departments to increase Medicaid assignment percentages for Molina.

• Responsible for day-to-day operations and management of team members, including hiring, training, developing, coaching and mentoring, etc. Creates and regularly reviews team performance metrics/scorecards to ensure team performance contributes to overall enrollment growth, while providing clear direction and intermittent steps to achieve success.

• Contributes to the development, implementation, and evaluation of the enrollment growth plan for assigned territory; plans enrollment activities to promote membership growth.

• Collaborates with other Lines of Business’ sales teams to identify growth opportunities focused on key providers and Community Based Organizations.

• Leads team in the development of relationships with key providers, Community Based Organizations (CBOs), Faith Based Organizations (FBOs), School Based Organizations (SBOs) and Business Based Organizations (BBOs) and how to move them through the enrollment pipeline.

• Directs the coordination, development and approval of State/Federal guidelines for all marketing and promotional materials for all product lines.

• Demonstrates thorough understanding of Molina’s product lines, Medicaid, CHIP, Medicare SNP, Marketplace, MMP, etc.

• #LI-TR1

JOB QUALIFICATIONS

REQUIRED EDUCATION: Bachelor’s Degree or equivalent experience.

PREFERRED EDUCATION: Bachelor's Degree in Marketing or Healthcare Administration.

REQUIRED EXPERIENCE:

• 5-10 years’ experience in business development, community relations or health care related activities.

• 3 years Managed-Care, Medicaid experience; knowledge of advertising requirements pertaining to the Medicaid and Medicare media campaigns.

• Prior work experience in a supervisory capacity, demonstrating excellent organizational, prioritizing, and motivational skills.

• Experience in negotiation, sales or marketing techniques.

PREFERRED EXPERIENCE:

• Previous healthcare enrollment, marketing and/or sales experience.

• Fluency in a second language highly desirable.

• Prior demonstrated work experience in a managerial capacity.

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:

Completion of Molina /DHS/MRMIB Marketing Certification Program.

Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

PREFERRED LICENSE, CERTIFICATION, ASSOCIATION:

• Active Life & Health Insurance

• Market Place Certified

Key Words: Medicare, Medicaid, LTSS, Long Term Care, Marketing, Engagement, Community Liaison, Community health advisor, family advocate, health educator, liaison, promoter, outreach worker, peer counselor, patient navigator, public health, community lead, community advocate, healthcare sales, insurance sales, nonprofit, non-profit, housing counselor, human service worker, Navigator, Assistor, Connecter, Promotora, Marketing, managed care, MCO, member, market, Bilingual, Community Marketing Manager, MarCom, Sakes Agent, Marketing and Communications Specialist.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $59,810.6 - $129,589.63 / ANNUAL

*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.