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Randstad Medical Receptionist in Boston, Massachusetts

Medical Receptionist

job details:

  • location:Boston, MA

  • salary:$15 - $16 per hour

  • date posted:Wednesday, September 16, 2020

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Health Care and Social Assistance

  • reference:S_873732

  • questions:christina.santini@randstadusa.com617/658-1050

job description

Medical Receptionist

Randstad is working with a prestigious community-based, community-focused, healthcare and multi-service center in Dorchester to fill a temporary-permanent patient service representative opening.



-Responsible for monitoring the waiting rooms, coordinate with clinical staff to notify patients of any delays.

-Responsible for performing patient Check In functions, incl. registration, insurance verification, collecting required co-pays or other payments, administering the sliding scale discount program, and `arriving patients for their appointments in the EHR.

-Responsible for explaining to patients/parents/guardians their responsibilities ( i.e. arrival and appointment times, form requirements, payment expectations, late and cancellation policy)

-Responsible for entering accurate patient data, telephone encounters, referrals, forms and prescription requests into the Electronic Health Record (EHR).

-Responsible for assisting patients with completing / collecting pre-visit, consent and other forms; processing patient forms, letters or obtaining prescription request information from patients.

-Responsible for performing patient Check Out, incl. scheduling follow up appointments, specialist appointments, assisting and educating patients on referral process.

Working hours: 9:00 AM - 5:00 PM


-Solid computer literacy; ability to multitask, organize and prioritize one's own work.

-Solid understanding of medical insurance terminology.


High School




-Bachelors degree preferred. High school diploma or GED required.

-A minimum of 1 year experience in a medical/clinical office environment or Health or Dental insurance industry required.

-Excellent customer service and interpersonal skills.

If you are interested in the position and meet the above mentioned qualifications, please apply to the position directly, and additionally send your resume to Christina Santini at

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.