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Hilton Manager Workforce Performance in Boston, Massachusetts

***This role will be based remotely in the Greater Boston, MA area ***

This is your chance to be part of a Finance Team that is a critical business partner that manages all global activities related to financial performance, forecasting, and process improvements.

As a Manager on the WorkForce Performance (WFP) team, you will focus on optimizing time and labor resources for managed hotels. Reporting to a Sr Manager of WorkForce Performance, you will build innovative training solutions, budgeting tools, and time-keeping methods and promote the use of best-in-class Labor Management System (LMS), Time & Attendance (T&A) system, and the use of available technology including team member-facing mobile features.


Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

  • Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • Learn more about the rest of our benefits (

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.


Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Oversee the weekly labor management responsibilities of a portfolio of properties in the Hilton-managed estate
  • Work directly with property managers on supporting best-in-class scheduling and daily evaluation practices
  • Plan, communicate, and administer financial strategies for property management
  • Evaluate and communicate hotel & regional performance for hotel and regional Sr Leadership

How you will collaborate with others:

  • Collaborate with senior leadership from multiple properties on the performance and direction of Hotel operations, and determine real-time decisions for the optimal outcome for property guests, team members, and business.
  • Partner with Hilton HR, Finance, Operations corporate teams on several cross-functional projects

What projects you will take ownership of:

  • Creation and evaluation of new reporting and performance analytics tools across several platforms to help better identify areas of performance risks and opportunities
  • Execute remote and in-person property visits using a standard agenda for all hotels
  • Collaborate with wider Workforce Performance team to develop resource plans and execute new Labor Management Systems, T&A systems, and other technology implementations


You have these minimum qualifications:

  • Five (5) years of professional work experience in hospitality operations, finance, or related work that supports time and labor management
  • Two (2) years of experience in Hotel Operations or Hotel Finance
  • Advanced experience with labor management systems and process evaluation
  • Travel 20%

It would be useful if you have:

  • Bachelor’s Degree, MBA, or another related advanced degree
  • Two (2) years presenting key findings and key analysis to executive leadership
  • Experience using business analytic tools such as Tableau or Cognos


Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands ( . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog ( and Instagram ( to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (\_Accommodation\_and\_Accessibility\_Assistance-English-20230515-1684253430519.pdf) if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $75,000-$110,000 and is determined based on applicable and specialized experience and location.Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.#LI-REMOTE

Job: Finance and Accounting

Title: Manager Workforce Performance

Location: null

Requisition ID: COR014KX