Massachusetts Jobs

MassHire JobQuest Logo

Job Information

KPMG Manager Talent Experience and Digital Innovation in Boston, Massachusetts

Business Title: Manager Talent Experience and Digital Innovation

Requisition Number: 74992 - 39

Function: Business Support Services

Area of Interest:

State: MA

City: Boston


Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager Talent Experience and Digital Innovation to join our Talent Acquisition organization.


  • Create, manage and communicate national technology-operating policies and procedures for TA Teams

  • Partner with a variety of internal and cross-functional teams and manage TA technology and process projects; analyze, implement and manage systems and technical tools, including requirements; consult on design, process decisions and strategies on system Implementations and work with clients to define requirements and needs

  • Act as a strategic business partner to Human Resources Digital Technology (HRDT) on behalf of Experienced Hire, Senior Talent and University Talent Acquisition (TA) teams including serving as a bridge that links HRDT and the Recruiting business community to ensure the services HRDT provides are well aligned with business needs; partner with HRDT to analyze and manage risk and legal reviews for process changes and technology enhancements or new technologies as well as, partnering with TA and HRDT Leadership on attendance for technology conferences

  • Research, identify and recommend improvement and innovation opportunities to be considered by Solutions and TA Leaders for implementation and present these alternatives to team management and/or TA leaders; recommends and builds process improvements, including but not limited to adoption of new business processes, integration with other systems (additional third-party systems where necessary) and enhancement of system functionality

  • Research new technologies to determine options for TA business requirements/needs as well as, promoting and supporting system adoption, including use of new functionality and use of the system by new groups

  • Manage applicant configuration/access permissions and interface; manage policies, procedures and templates - KPIs & Policies; manage application releases and upgrades; manage process and technology efficiency and effectiveness


  • Minimum six years combined experience in Information Technology, Process Improvements and Recruiting with KPMG Talent Acquisition experience

  • Bachelor's degree from an accredited college or university

  • Information Technology and Process Improvements experience, preferably with recruiting and onboarding systems, applicant tracking systems, recruiting contact management systems, processes and compliance matters (OFCCP, PCAOB) career sites and other recruiting related technologies; Avature experience desired; experience managing individuals within a matrixed environment with multiple geographically dispersed stakeholders and decision makers; experience managing large projects that have significant impact and influence to continuously improve recruiting processes and programs for the firm; ability to coordinate with leadership to translate business needs into effective IT Recruiting strategies and solutions

  • Proven performer who is results-oriented, executes against multiple timelines while remaining client-focused to lead solution-driven initiatives and recruiting processes that add value and are aligned against functional and BPG priorities

  • Strong understanding of KPMG and the industry with a strong client orientation and the ability to build relationships and trust within a broad range of leaders, teams and internal/external stakeholders

  • Excellent communication and presentation skills with an ability to build partnerships and establish rapport and credibility at all levels

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link ( contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

GL: 4

GF: 15309