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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The purpose of the Lilly Research Laboratories (LRL) Learning and Development Account Manager role is to implement learning and performance solutions. This role ensures LRL personnel are qualified and capable of performing their job responsibilities, fulfilling compliance requirements, and continually increasing their contribution to the business.

Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

Learning and Performance Support

• Performance Consulting

• Build relationships with functional leaders and business partners, leveraging organizational knowledge to support business results

• Provide instructional design expertise, feedback, and guidance for content created by the business to ensure adherence to adult learning and instructional design principles

• Anticipate and resolve complex problems

• Serve as a key resource within a business area

• Learning Solution Analysis, Design, and Development

• Conduct needs and target audience analysis to identify learning and performance gaps

• Develop innovative deliverables that provide meaningful and learner-centric solutions, as appropriate

• Apply effective project management to ensure timely delivery of the performance solution

• Effectively utilize technology to support development of learning and performance solutions (e.g., IT tools, video technology, etc.) and ensure they can be integrated with Lilly systems

• Partner with Lilly select supplier and manage procurement activities, when needed

• Manage budget for small- to medium-size projects or programs

• Manage Transfer of Training to external partners, as appropriate

• Implementation

• Develop and lead plan to ensure timely implementation of learning solutions in cooperation with other L&D personnel and business partners

• Evaluation

• Develop appropriate evaluation plans for learning and performance solutions, when appropriate

• Curriculum Management

• Consult with business partners to establish and maintain a curriculum architecture

• Lead efforts to ensure curriculum assignments support personnel qualification

• Audits/Inspections

• Support audit/inspection readiness

• Support audit/inspection execution

Coaching and Personal Development

• Establish a network of internal and external learning and business professionals and benchmark as appropriate

Minimum Qualification Requirements:

• Bachelor’s degree or higher in education, instructional design, performance technology, or related programs, or successful completion of the Professional Apprentice Program for LRL Learning and Development.

• Demonstrated expertise in performance consulting, instructional design, and program/project management.

Other Information/Additional Preferences:

• M.S. degree in Instructional Systems Technology, Adult Learning, or related experience/education

• Human Performance Improvement (HPI) Certification

• Working knowledge of and/or experience in a regulated environment

• Knowledge of LRL business and structure

• Demonstrated ability in communication, conflict resolution, using good judgment, and managing complexity

• Demonstrated ability to effectively work in a collaborative environment and build trust with internal and external business partners

• Demonstrated ability to scope and lead projects

• Demonstrated success in influencing without authority

• Effective problem-solving skills to evaluate and resolve business and organizational problems

• Demonstrated ability to facilitate and lead training classes

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

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