Massachusetts Jobs

Managed Print Services Manager

General Information

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City

Boston

State/Province

Massachusetts

Country

United States

Department

SALES MANAGEMENT

Date

Tuesday, November 7, 2023

Working time

Full-time

Ref#

20034100

Job Level

Individual Contributor

Job Type

Experienced

Job Field

SALES MANAGEMENT

Seniority Level

Mid-Senior Level

Currency

USD - United States - US

Annual Base Salary Minimum

74,940

Annual Base Salary Maximum

149,880

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) .

Sales: Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

Essential Functions

• Sell printer maintenance/service agreements to current and new customers

• Partner with the territory equipment account executive to generate leads and grow business

• Cleary articulate, both internally and externally, the dynamics of the Managed Print Services market and what is driving businesses/partners to move towards the MPS model

• Use the appropriate tools to assess the customer environment

• Use the appropriate tools to design an MPS solution, including floor mapping

• Analyze and evaluate customers’ print requirements and costs

• Develop compelling value propositions describing the customer benefits by role (e.g., Finance, IT) of the MPS solution in terms of consistency and control, improved services, managing costs and managing compliance.

• Position Xerox effectively against competitive offerings

• Take the lead in presenting proposed MPS solution to customers and influencing buy decisions

• Develop working relationships with key players value chain partners and the various application teams that will be used in the Implementation and Manage phases of the MPS sales cycle

• Provide a high level of customer service by following through to completion on any issues uncovered in a customer’s account

• Meet and exceed sales activity metrics, including sales call, teleprospecting, and cold calling

• Enter sales activity daily in database; updating contact information

• Ensure monthly quota is met for the assigned territory

Other Functions

• Attend pertinent professional courses, seminars, and workshops to maintain the highest level of professional competence

• Other duties as assigned.Management reserves the right to add or delete duties as deemed appropriate.

Supervisory Responsibilities:

• Demonstrate a commitment to organizational initiatives through words and actions

• Set a proper example for direct reports to follow

• Orient new direct reports concerning position responsibilities, policy and procedures, work rules

• Establish performance goals and standards for each direct report; communicate them and gain agreement

• Hold performance planning discussions to discuss achievements and improvements needed

• Train, coach, and develop staff to improve current performance and to prepare for additional responsibilities

• Evaluate the performance of direct reports and conduct performance reviews to discuss present and past performance

• Administer corrective disciplinary action according to procedures

• Determine significant changes in responsibilities and major duties of direct reports by reviewing their job descriptions on a regular basis; update job descriptions with HR when appropriate

• Advise superiors and direct reports of developments that impact job duties

• Analyze workload and personnel needs of department; recommend changes in staff level

• Approve timesheets

• Approve/Decline time off (PTO) requests

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.