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Lumen Lead IT Systems Analyst in Boston, Massachusetts

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This position is in Legal's Public Policy and Compliance group, a business analytics team that handles high-volume data metrics and regulatory and compliance reports for Federal and State agencies. We need an Lead IT Systems Analyst who can take responsibility, work with business clients, and interact with leadership. The candidate should be able to analyze and manage large data sets in a database, work independently with curiosity and focus, and learn new skills and challenges. The candidate should also work well with a team and help others.


  • This position is fully remote in the US

The Main Responsibilities

  • Examine various data sources and evaluate their usefulness.

  • Conduct ETL and integrate data from various sources to obtain a comprehensive view from data.

  • Utilize SQL, PL/SQL, Unix, Python, and Microsoft Power tools to analyze and manipulate data.

  • Create and consume APIs to push and get data from various sources.

  • Utilize Azure and Google Cloud platforms for data storage and retrieval.

  • Analyze large datasets to extract meaningful insights, identify patterns, and prepare data for training AI models.

  • Integrate AI models, APIs, and microservices into existing software applications, platforms, or frameworks.

  • Ensure the precision and reliability of data while facilitating required regulatory reporting.

  • Ensure that submissions concerning regulations and compliance are finished promptly and conform to the specified rules.

  • Maintain proper documentation of the processes and data archiving to adhere to SOX compliance standards.

  • Collaborate with cross-functional teams to develop and implement data-driven solutions.

  • Collaborating with leaders at various levels of the organization to assist with their requests for reports and analyses.

What We Look For in a Candidate

  • Experience 6+ years, relevant 4+ years in programming.

  • A bachelor’s or master’s degree in a relevant field such as Data Science, Computer Science, Mathematics, or Statistics.

  • Proficiency in programming languages such as SQL, R, and Python, as well as experience with data visualization tools such as Power BI and Tableau.

  • Familiarity with databases, data storage, data management, and data manipulation.

  • Strong Mathematical and statistical skills are required for developing AI algorithms, optimization, critical analysis, and the ability to analyze complex problems and develop innovative solutions.

  • Familiarity with Azure and Google cloud services.

  • Proficiency in data analysis, data preprocessing, model building, and problem-solving skills.

  • Excellent communication and collaboration skills.

  • By being receptive to new technologies, tools, and methodologies, and swiftly adjusting to meet the organization's evolving needs, one can adapt to the changing business landscape.

  • Ability to work as a team player and support team members in their work.

  • Skilled in performing effectively under high-stress conditions and meeting strict deadlines.


The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$94,420 - $125,890 in these states: AR ID KY LA ME MS NE SC SD

$99,390 - $132,510 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY

$104,360 - $139,140 in these states: CO HI MI MN NC NH NV OR RI

$109,330 - $145,770 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333305

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline