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J&J Family of Companies Key Account Manager Market Development-Immunology (National) in Boston, Massachusetts

Key Account Manager Market Development-Immunology (National) - 2406187317W


Johnson & Johnson is currently recruiting for a Key Account Manager-Market Development, Immunology Integrated Account to join our TEAM to support national accounts!

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at .

Key Responsibilities:

  • Leading the development and shaping of a customer engagement strategy across emerging channels and delivering growth across a diverse portfolio of Immunology products exceeding projections.

  • Garner customer insights and identify market trends to influence both brand strategies and contracting and access fulfillment strategies in the emerging channels.

  • Developing strong customer relationships; and partnering with key customers to co-create compliant value solutions to optimize patient care. (Customers include Supergroups, Infusion Management Companies, Free Standing Infusion Centers and Infusion Service Providers)

  • Understand the immunology marketplace while identifying and developing (shape) new business opportunities that are aligned with current brand strategies

  • Analyzing and applying internal/external market data to assess business opportunities and priorities, including relevant national and regional impacts which could influence portfolio growth and customer engagement

  • Leverage customer insights to develop effective business plans driving short and long-term strategies with actionable plans and deliverables aligned to organizational priorities

  • Gaining deep understanding of customer objectives, challenges and market forces and then translating the insights into developing strategic plans to optimize customer engagement and account outcomes

  • Lead cross functional teams gaining clear alignment to the overall strategy to meet the needs of the customer building strong customer engagement and impacting business results.

  • Collaborate with and influence a wide range of cross-disciplinary business partners, including but not limited to infusion provider consultants, decision makers, business owners, C-level executives, directors, and managers in existing accounts and in new or emerging customers and channels.

  • The KAM-MD will be an innovator for our business and develop new concepts, programs, and opportunities for patient access to our entire portfolio while enhancing existing market assets through innovative collaborations with both new and existing customers and account channels.

Experience and Skills:

  • Leading collaboration across cross-functional teams

  • Ability to garner followership and lead without authority

  • Track record of strong leadership and people development

  • Demonstrates strategic and critical thinking

  • Excellent communication, facilitation and presentation skills required

  • Navigate complex accounts and build valuable relationships with diverse stakeholders

  • Impact business and partnerships in highly competitive environment

  • Able to tackle complex business and partnership issues

  • Ability to analyze highly complex, quantitative, and qualitative data

  • Ambitious, and possess a high degree of intellectual curiosity

  • Ability to prioritize and handle multiple tasks/projects



A minimum of a Bachelor’s Degree is required, MBA, or advanced degree is preferred

Experience and Skills:


  • A minimum of 5 years of direct selling, account management and/or marketing experience to healthcare professionals in the pharmaceutical, biotechnology, medical device, or healthcare industries with experience in large account management, business development or related expertise

  • Possess an in-depth knowledge of the U.S. healthcare industry including an understanding of key stakeholders and delivery of care models

  • Experience in and comprehensive understanding of the commercial payer and public payer reimbursement methodologies for specialty biologics

  • Understanding of various marketplace business models relating to specialty biologics and understanding of the buy-and-bill model


  • At least two (2) years of management or people leadership experience with demonstrated success in leading and/or developing a productive sales or account team

  • Understanding of payer benefit designs including pharmacy and medical benefits, co-payments, co-insurance, etc.

  • Diverse work experience and cross functional experience with internal processes (marketing, training, analytics, SCG etc.)


  • This is a field based role and requires a valid US drivers license and up to 60% domestic travel

  • This position is eligible for a company car through the Company’s FLEET program.

The anticipated base pay range for this position is $154,000 - $220,000.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

  • Vacation – up to 120 hours per calendar year

  • Sick time - up to 40 hours per calendar year

  • Holiday pay, including Floating Holidays – up to 13 days per calendar year

  • Work, Personal, and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below. For additional general information on Company benefits, please go to: _.

This job posting is anticipated to close on May 20, 2024. The Company may however extend this time-period, in which case the posting will remain available on _to accept additional applications.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit .

Primary Location NA-United States

Organization Janssen Biotech, Inc. (6014)

Travel Yes, 50 % of the Time

Job Function Sales & Immunology (Commission)

Req ID: 2406187317W