Massachusetts Jobs

Are you thinking about accelerating your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, we are looking for new National Key Account Managers to join our sales team within the National Account Program.

Your Role

Our Director, Key Account Managers are strategic consultants with the ultimate responsibility to understand our customers' requirements in proposing solutions that add value and build long lasting partnerships. We're looking for vertical specific and generalist account management experience.

Your Responsibilities

• Directly responsible for important accounts: engaging with the customer and Kuehne + Nagel's network as the lynchpin in developing a relationship. Become a trusted advisor and the customers voice within Kuehne + Nagel.

• Plan and build key account strategy: defining strategic approach on value proposition and solution and the internal and external positions of Kuehne + Nagel on RFQs and tenders; partner with our departments to deliver attractive pricing and service.

• Identify new opportunities: increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio.

• Conduct structured review sessions: aligning and updating customers on customer strategy and priorities; adjust our value proposition; offer continuous improvement and new ideas.

• Competently connect global account teams: ensuring true global customer representation, collaborating with other national/regional KAM's.

• Key Account Manager networks globally and exchanges best practices and sales leads.

• Control monthly performance: monitoring volume, profitability, pipeline, overdues, and ensuring immediate actions in case of deviations (i.e. accurate reporting).

• Hand over new business: transitioning new business into operations to ensure that customer requirements and the commitments of Kuehne + Nagel are met.

Your Skills and Experiences

• Requires 5+ years of freight forwarding industry new business sales and account management experience.

• Requires in-depth knowledge of international supply chain and experience with clients on a national and/or global scale.

• Experience with managing accounts within the healthcare vertical is strongly preferred.

• Undergraduate degree in logistics or related business field.

• Experience with End-to-End Logistics processes and solutions.

• Customer service skills.

Good Reasons to Join

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $125,000 and $150,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.