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Kuehne+Nagel Key Account Management Director in Boston, Massachusetts

Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Boston branch is looking for a new Key Account Management Director to join their Consumer team.

Your Role

Our Key Account Managers are strategic consultants with the ultimate responsibility to understand our customers’ needs and requirements in proposing solutions that add value and build long lasting partnerships. This role is based in our Boston branch with the vast majority of fasting-moving consumer goods or retail customers being located in the Boston Area.

Your Responsibilities

  • Directly responsible for key accounts: engaging with the customer and Kuehne+Nagel’s network as the lynchpin in developing a strong relationship. Become a trusted advisor and the customers voice within K&N

  • Actively plans and executes key account strategy: defining strategic approach on value proposition & solution as well as the internal and external positions of Kuehne+Nagel on RFQs & tenders; partnering with our business units to deliver attractive pricing and service.

  • Proactively identifies new opportunities: increasing the footprint of business and solutions with assigned customer(s), ensuring an attractive and sizeable pipeline and high closing ratio.

  • Regularly conducts structured review sessions: aligning and updating customers on customer strategy and priorities; adjusting our value proposition; offering continuous improvement and innovation.

  • Competently connects global account teams: ensuring true global customer representation, collaborating with other national/regional KAM’s

  • Key Account Manager networks globally and exchanges best practices and sales leads.

  • Successfully controls monthly performance: monitoring volume, profitability, pipeline, overdues, and ensuring immediate actions in case of deviations (i.e. timeliness / accurate reporting).

  • Effectively hands over new business: transitioning new business into operations to ensure that customer requirements and the commitments of Kuehne+Nagel are met.

Your Skills and Experiences

  • Undergraduate degree inlogistics or related business field.

  • Experience with End-to-End Logistics processes, systems and solutions.

  • Requires a minimum of 5-7 yearsof freight forwarding sales experience.

  • Requiresdetailed knowledge of supply chain challenges of fasting-moving consumer goods or retail customers in North America

  • Theideal candidate has strong existing relationships with fasting-moving consumer goods or retail customers in the North American market and a continuous improvement mindset

Good Reasons to Join

At Kuehne+Nagel we strive daily to inspire, empower and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility.

The target salary range for this position is between $110,000 and $150,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.