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State of Massachusetts IT Digital Project Manager in Boston, Massachusetts

*About the Organization:*

The Executive Office of Housing and Economic Development ("EOHED") Secretariat and its work touches the lives of all Massachusetts residents. EOHED’s mission is to strengthen cities, towns and neighborhoods to enhance the quality of life of Massachusetts residents by providing leadership, professional assistance and financial resources to promote safe, decent affordable housing opportunities, economic vitality of communities and sound municipal management.

*About the Role:*

The Digital Project Manager for Rental Assistance will work closely with the Division of Housing Stabilization to oversee product development of the application for and disbursement of emergency rental assistance. The Digital Project Manager will support and deliver high quality improvements, aligning new development with organizational goals, administering agency and customer needs.

*Project Management Responsibilities:*

  • Define project scope, budget, and timeline; overseeing changes and minimizing risks

  • Build relationships with clients, stakeholders and third parties/vendors

  • Oversee several digital team members through direct coaching and mentoring; manage upward and ensure projects are delivered on time

  • Document the project’s scope of work (SOW) with specific, measurable, achievable, relevant, and timebound (SMART) measures of success

  • Coordinate internal resources and third parties/vendors; ensuring resource availability and allocation

  • Maintain detailed project plans to track and report on progress

  • Keep a groomed project backlog and coordinate regular grooming meetings with members of the project team

  • Coordinate regular planning or slating meetings for the product owner to prioritize upcoming work

  • Report/escalate issues to management or stakeholders as needed

  • Deliver the agreed upon scope of work on-time and within budget

*Product Ownership Responsibilities:*

  • Lead requirements gathering effort on the epics as needed — consulting with product management, implementers, clients, and other stakeholders

  • Document story details based on the epics after reviewing with development

  • Attend scrum meetings (standups, retrospectives, and demos) and set sprint goals; reporting progress at demo days, and quarterly meetings with leadership

  • Create mockups and works with UX on design

  • Write acceptance criteria or acceptance tests

  • Follow progress of work and address production issues during sprints

  • Demonstrate the latest iterations to customers (pre-release) and gather feedback

*Product Management Responsibilities:*

  • Support non-technical teams (partner development, customer success, and marketing/communications)

  • Write acceptance criteria

  • Conduct 80/20 analyses to constantly focus limited resources on the highest value priorities

  • Track the overall market and competitive dynamics

  • Create buy-in for the product vision internally and with external partners

  • Develop pricing and positioning strategies

  • Translate product strategy into detailed requirements and prototypes

  • Work closely with engineering teams to deliver with quick time-to-market, then try, test, and iterate to deliver improvements

  • Drive product launches including working with communications, executives, and other product development team members

  • Evaluate communications plans to ensure that they are consistent with product strategies and that the message is effectively conveyed

*Preferred Qualifications:*

  • 5 years of professional experience managing the product development life cycle in an enterprise environment

  • Strong demonstrated leadership, project management and managerial qualities

  • 5 years of professional experience in project management

  • Strong interpersonal, organizational and team building skills

  • Excellent oral and written communication skills, with the ability to explain complex technical concepts to a variety of audiences

  • Experience with various methodologies; agile (Scrum) or waterfall

  • Experience managing enterprise websites, large scale content management implementations and search engines

  • Strong understanding of Internet and web technology

  • Experience with HTML, JavaScript and CSS

  • Proven experience with Google Analytics on a large scale website

  • Strong SQL experience with the ability to construct complex queries

  • Self-motivated with strong initiative and the ability to learn new concepts/ technologies independently, and also within a team setting

  • Excellent troubleshooting and problem solving skills

  • Experience with various CRM platforms; (SalesForce, ServiceNow, etc.)

  • Desire to work in a fast paced public sector environment committed to quality service

_All applicants should attach a cover letter and resume to their online submission for this position._

/SALARY PLACEMENT IS DETERMINED BY YEARS OF EXPERIENCE AND EDUCATION DIRECTLY RELATED TO THE POSITION AND THE HUMAN RESOURCES DIVISION’S RECRUITING GUIDELINES. IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL APPLY TO (OR WILL BE UTILIZED FOR) PLACEMENT WITHIN THE SALARY RANGE./

First consideration will be given to those applicants that apply within the first 14 days.

Please see Preferred Qualifications.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Job: *Information Systems and Technology

Organization: *Exec Office of Housing and Economic Development

Title: IT Digital Project Manager

Location: Massachusetts-Boston-100 Cambridge Street

Requisition ID: 210001R8

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