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ICF Consulting Group, Inc. IT Business Analyst in Boston, Massachusetts

IT Business Analyst Remote - California, Oregon, or Washington

Ready to make a difference?ICF is seeking an IT Business Analyst to work within a dynamic and highly innovative team environment in our Utility Program and Services Group. The IT Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients

Why you will love working here:

  • Quality of life: Flexible workplace arrangements, work-life balance

  • Investment of the community: Donation matching, volunteer opportunities

  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

  • And many, many more (Ask your recruiter for more details!)

What you will be doing:

  • Support all aspects of our IT delivery lifecycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools

  • Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings

  • Work with stakeholders of IT systems to define the system requirements and assist in identifying the most effective solutions.

  • Develop an understanding of the client processes and procedures and help identify improvements relative to technology

  • Understand the capabilities and application of ICF’s IT systems and support a team of senior technologists to deliver solutions for clients

  • Train users on IT systems and assist in troubleshooting issues

What we need you to have (minimum qualifications):

  • Bachelor's degree in IT, Data Engineering, Business Management or Business Admin or related fields

  • 2+ years of experience as a Business Analyst or experience in IT, Application Support or consulting in a related field

What we would like you to have:

  • Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus

  • Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation

  • Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders

  • Strong customer service focus, project planning, and organizational skills

  • Effective time management skills and the ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines

  • Experience with issue tracking and project management tools such as JIRA, Workfront, SharePoint and/or Smartsheet

  • Proven ability to facilitate requirement integration into a product, meeting the user’s needs

  • Experience with testing software, tracking issues and working with IT professionals to ensure that requirements are being met and a high-quality result produced

  • Demonstrated customer service or consulting experience

  • Comprehensive knowledge and experience in MS Office products, including Excel, Visio, Teams and PowerPoint

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy ( .

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law ( and Pay Transparency Statement ( .

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is

$62,802.00 - $106,763.00

California Remote Office (CA99)

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About ICF

ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at ( .