Staples Inventory Specialist in Boston, Massachusetts
Position Summary: Responsible for maintaining accurate inventory controls through adherence to company guidelines and policies. Provides exceptional customer service, with a focus on creating a customer centric environment. Coaches to ensure accuracy of inventory and proper back room operations.
General Purpose: Customer Service, Inventory controls, Back-Room Operations, Merchandising and signing standards.
Customer Service, Inventory controls, Back-Room Operations, Merchandising and signing standards.
Exhibits exceptional customer service at all times
Juggles many priorities and is able to multi task effectively with limited or no supervision
Utilizes operational activity to comfortably connect with customers and create a customer centric environment
Embraces Staples values; Own it, Say it like it is, Be caring, Keep it simple, and Work together during every shift
Exhibit sound judgment and ethical behavior at all times
Process accurate and efficient inventory controls;
Return to Vendor
Return to Warehouse
Cross Channel Returns
Reserve online pick up in store
Delivers exceptional customer service
Responds resourcefully to customer requests and concerns
Ensures back of house operations and truck process are consistent to company standards to maintain stock levels effectively
Understands and utilizes basic selling skills to properly engage and present solutions to our customers
Provide an inviting environment for the customers by maintaining a neat and clean store
Performs front end responsibilities such as cashier, returns, online reservations while maintaining operational standards
Adhere to all company policies procedures & safety standards
Perform other related duties as assigned
Able to work a flexible schedule
High School diploma or equivalent
Must be able to lift, push, pull up to 100lbs
Preferred skills and experience :
Customer service experience in a retail environment
High attention to detail and managing execution
Strong analytical skills
Key holder experience preferred
Reporting to this person: No direct reports
Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.