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Beth Israel Lahey Health Interpreter ASL - Per Diem in Boston, Massachusetts

Job Type: Per Diem

Time Type: Part time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Per Diem

Scheduled Hours:

0

Work Shift:

Day (United States of America)

Job Summary: American Sign Language interpreter who enables Medical Center Staff to better meet the needs of Deaf and Hard of Hearing patients and employees; e.g., by providing Sign Language interpretation.

Job Description:

Essential Responsibilities:

  1. Enables Medical Center Staff to better meet the needs of Deaf and Hard of Hearing in-patients, out-patients and employees; e.g., interpretation between health care providers and patients, including, if necessary, consent forms and other written materials for procedures and other related information; interprets during procedures performed.

  2. Responsible for interpreting for the clinical volume that presents during the shift along with any administrative requirements without limitation.

  3. Responds to individuals and departments in a timely and respectful manner and demonstrates a team approach.

  4. Relays patient-provider communications requiring interpretation in person, via phone, video and/or letter. Provides assistance, as needed, with patient registration, reminder and cancellation calls, provider calls and other communications as requested.

  5. Keeps accurate statistical data as required.

  6. Maintains and improves expertise through appropriate continuing education. Participates in training and informational sessions as they become available and as required by manager.

  7. Explains cultural differences, practices and beliefs to healthcare providers and patient when appropriate.

  8. Assist in training of new interpreters for the department, including interns.

  9. May be asked to assist with other departmental tasks as required.

Required Qualifications:

  1. High School diploma or GED required. Associate's degree in Preferred ASL as undergrad area of study preferred.

  2. 1-3 years related work experience required.

  3. Fluent in English and American Sign Language at a level that ensures accurate and understandable interpretation and translation.

  4. Certified Sign Language Interpreter. Must have national and/or state license or certification.

  5. Must have knowledge of basic anatomy, physiology and diagnostic procedures and treatments.

  6. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications:

  1. Preferably both CI & CT certification, or any subsequent equivalent of certification released after CI & CT certifications.

  2. Experience interpreting in a medical setting.

  3. Any competencies with Tactile interpreting, and/or working with the Deaf/Blind is preferred.

Competencies:

  1. Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.

  2. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

  3. Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.

  4. Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.

  5. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.

  6. Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

  7. Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

  8. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:

Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus

FLSA Status:

Non-Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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