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DataRobot Internal Communications Director in Boston, Massachusetts

Job Description:

DataRobot is the leader in Value-Driven AI, a unique and collaborative approach to generative and predictive AI that combines an open platform, deep expertise and broad use-case experience to improve how organizations run, grow and optimize their business. The DataRobot AI Platform is the only complete AI lifecycle platform that interoperates with an organization’s existing investments in data, applications and business processes, and can be deployed on prem or on any cloud environment. Global organizations, including 40% of the Fortune 50, rely on DataRobot to drive greater impact and value from AI.

We are seeking a dynamic and seasoned Internal Communications Director to develop and lead our corporate-wide internal communication program and activities. At DataRobot, we believe in the power of effective strategic communications to inspire, engage, and unite our workforce. Our historic reliance upon 'organic', ad-hoc internal communications will no longer suffice. So, we are looking to you to set the strategy and the pace for an internal communications transformation. You will own our internal communications strategy and oversee its execution. This includes but is not limited to the setup and maintenance of our internal comms infrastructure and channels, company meetings, and newsletters; the establishment of internal comms policies, norms, guidelines, and associated training of colleagues; partnering with senior leadership to shape strategic comms; and establishing, owning, and driving internal comms success metrics and reporting.

Key Responsibilities:

  • Develop and implement a strategic internal communications plan that aligns with company objectives, principles, and culture - including developing and utilizing appropriate channels, branding, and mediums

  • Evaluate the effectiveness of initiatives to understand short-term and long-term success

  • Craft compelling and engaging storytelling and messaging that convey information in a relatable manner to all employee groups

  • Demonstrate thought leadership on the timing and cascading of key communications

  • Lead and support company event planning projects such as company meetings ensuring that DataRobot’s values and purpose are abundantly evident to participants, both in terms of the messaging and the environment

  • Assist with the rollout of new efforts related to the evolution of a positive work culture in a post-pandemic world, reaching a global, employee population, inclusive of promotions to employees engaged in differing, new ways of working (remote, hybrid, in-office)

  • Collaborate with C-suite executives and department heads to develop tailored communication strategies and messaging.

  • Work closely with the People Team to ensure effective strategic planning and delivery of communications and culture projects

Knowledge, Skills & Abilities:

  • 10+ years of progressive experience developing strategy and execution in an internal and executive communications role with a focus on employee engagement or employee experience preferred

  • Experience working in the tech industry is preferred

  • Experience in managing relationships with business executives, agencies, and vendors

  • Bachelor’s degree in Communications, Business, or a related field

  • Comfortable developing and leading strategies, new ideas and communication solutions for a wide variety of audiences and situations

  • Ability to turn complex, sophisticated business messages into communications that are appropriate for different audiences and business lines (e.g., senior leaders, managers, all employees)

  • Well-developed and dynamic writing skills, demonstrating excellent command of language and the ability to compose clear and engaging communications creatively

  • Strong ability to collaborate with all levels of the organization including executive leadership

  • A proven track record partnering with executive leaders to understand a business strategy and develop an internal communications strategy to support it.

  • Strong decision-making skills and good judgment

  • Comfortable working through ambiguity

  • Excellent written, verbal, and interpersonal communication skills, with the ability to craft and deliver presentations to large and small groups

  • A true writing pro! Someone with a deep understanding of grammar, strong attention to detail, and fine-tuned editorial and copy-editing skills from memos to speeches, as well as an understanding of how to write “in the voice of an executive”

  • Experience managing a variety of communications channels, including convening tools for virtual town halls, intranets/websites, Slack, mobile, video, etc.

The talent and dedication of our employees are at the core of DataRobot’s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees’ well-being at the core. Here’s what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!

DataRobot Operating Principles:

  • Wow Our Customers

  • Set High Standards

  • Be Better Than Yesterday

  • Be Rigorous

  • Assume Positive Intent

  • Have the Tough Conversations

  • Be Better Together

  • Debate, Decide, Commit

  • Deliver Results

  • Overcommunicate

Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box. We’d love to have a conversation with you and see if you might be a great fit.

All U.S. DataRobot employees must be fully vaccinated against COVID-19. If there is a medical, religious, or other legally protected reason that prevents you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have a process in place to evaluate requests for accommodation.

DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.

All applicant data submitted is handled in accordance with our Applicant Privacy Policy (https://www.datarobot.com/privacy/applicantpolicy/) .

DataRobot is the AI Cloud leader, delivering a unified platform for all users, all data types, and all environments to accelerate delivery of AI to production. Trusted by global customers across industries and verticals, including a third of the Fortune 50, delivering over a trillion predictions for leading companies globally.

DataRobot has become aware of scams involving false offers of DataRobot employment. The scams and false offers use imposter websites, email addresses, text messages, and other fraudulent means. None of these offers are legitimate, and DataRobot’s recruiting process never involves conducting interviews via instant messages, nor requires candidates to purchase products or services, or to process payments on our behalf. Please note that DataRobot does not ask for money in its recruitment process. DataRobot is committed to providing a safe and secure environment for all job applicants. We encourage all job seekers to be vigilant and protect themselves against recruitment scams by verifying the legitimacy of any job offer before providing personal information or paying any fees. Communication from our company will be sent from a verified email address using the @ datarobot.com email domain. If you receive any suspicious emails or messages claiming to be from DataRobot, please do not respond.

Thank you for your interest in DataRobot, and we look forward to receiving your application through our official channels.

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