Massachusetts Jobs

If you are looking for an exciting and challenging career, this is the position for you! With a diverse and talented workforce of over 100,000 people, Justice leads the Nation in ensuring the protection of all Americans while preserving their constitutional freedoms. You will be part of a dedicated team helping to enforce Federal criminal and civil laws that protect life, liberty, and the property of citizens. For more information on the Department of Justice and the United States Attorneys\' Offices, visit http://www.justice.gov/usao/. Typical work assignments will include: Providing a wide variety of technical support services to coordinate teleconferences and distance learning activities. Installing, configuring, upgrading and troubleshooting commonly used hardware and software. Assisting in the configuration, installation, and maintenance of networked systems. Using general knowledge of programming languages and tools. Supporting litigation trough the use of information technology to develop data and graphic representations of evidence in a courtroom setting. Responsibilities will increase and assignments will become more complex as your training and experience progress. Individuals must meet both: The Basic Requirement through either A. Education or B. Experience; AND The Specialized Experience described below. 1. BASIC REQUIREMENT A. Education One full year of graduate level education OR A bachelor\'s degree from an accredited educational institution AND meet Superior Academic Achievement (SAA) based on ONE of the following: (1) class standing (upper third standing in graduating class); OR (2) grade point average (2.95 or higher overall or over the last two years of bachelor\'s degree or 3.45 in my major field or over the last two years in my major); OR (3) election to membership in a national scholastic honor society. B. Experience Experience that demonstrated each of the four competencies below; the experience does not have to be IT-related. Experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, certification), as appropriate. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 2. SPECIALIZED EXPERIENCE In addition to meeting the Basic Requirement above, to be eligible at the GS-07 level, you must have one full year of specialized experience equivalent to the GS-05 level in the federal service. Specialized experience is defined as experience assisting with performing a variety of tasks associated with the operations and administration of IT systems. Examples of specialized experience may include applying IT principles and practices to provide software/hardware maintenance support; building or maintaining web or internet and intranet sites; providing user assistance on basic computer applications; and/or assisting with network monitoring and management.