Massachusetts Jobs

USD150,000-USD175,000

• Work closely with Sales and Customer success to ensure a smooth post sale client passover and delivery

• Quarterback the post sale customer journey from a technical perspective

• Guide the customer through their roadmap on the journey to implement and launch the product

• Set up and launch the client on the company platform

• Provide account specific management and coaching to key stakeholders

• Maintain all key activity in the CRM system

• Provide insights and data to the client to propel their usage

• Run client workshops and meetings as needed

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

• Proficiency in both english and french

• 2-4+ years of implementation, delivery or onboarding experience within the tech environment

• Prior experience onboarding clients in a complex environment

• Ability to work in a fast paced environment and hold yourself to deadlines

• High level of attention to detail

• Excellent written and verbal communication

My client is global market leader in executive coaching and leadership development SaaS. They are an early stage company who continuously receives ample funding and has maintained around 50% YoY growth over the last few years.

• $65-85k base salary

• Competitive Medical, Dental, and Vision Coverage to meet all your healthcare needs.

• Generous PTO

• Opportunities to invest in your own learning & development