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Omni Hotels Housekeeping Office Coordinator in Boston, Massachusetts


Parker House Hotel

As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.

Job Description

Coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, seamstress and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. Responsible for the day to day office operations for the housekeeping department.


  • Open and close Housekeeping Department daily.

  • Maintain Lost and Found records.

  • Dispatch all calls to appropriate discipline.

  • Communicate effectively with all departments, including engineering.

  • Update Synergy request.

  • Respond to all phone calls/ requests from guests and other departments.

  • Monitor computer system.

  • Maintain clear and efficient communication with the Front Desk.

  • Maintain cleanliness and organization in department.

  • Walk the floors and inspect guest rooms.


  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.

  • Requires good communication skills, both verbal and written.

  • Must possess basic computational ability.

  • Must possess computer skills.

  • Ability to work a flexible schedule to include weekends, holidays, and AM and PM schedule

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster ( and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ( If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

Job LocationsUS-MA-Boston

Posted Date6 days ago(6/9/2021 9:41 AM)

Requisition ID 2021-52096

of Openings 1

Category (Portal Searching) Housekeeping