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Loews Hotels & Co Hospitality Intern in Boston, Massachusetts

Housed in the stately limestone building that was once home to the city’s police headquarters, Loews Boston Hotel offers an unforgettable blend of historic charm, sophistication and authentic New England style. Welcome to Boston's Badge of Hospitality.

Purpose This internship immerses qualified candidates within the hospitality industry and gives them the opportunity to enhance their education, establish meaningful contacts, improve the quality of their work product through comprehensive feedback, and aspire to a rewarding career in the hospitality industry. Each student intern will have an operational focus area (Rooms or F&B) and the majority of the program duration will be spent in the primary discipline. Student interns will also rotate through various property positions as outlined in a personalized rotational schedule. In addition to learning the operational management of the student’s focus area, this position will also assist in our Loews Hotels & Co Equality, Diversity and Community (EDC) efforts focused on continuing to build a diverse pipeline of talent, honoring diversity and inclusion and providing educational programs. Diversity will be given a high level of consideration when applying for career opportunities with Loews Hotels & Co.

Essential Functions and Responsibilities

  • Will rotate through various functions such as Front Office, Housekeeping, Food & Beverage, HR, etc. to gain a general understanding of the different functions within a hotel

  • Participants should expect to learn and perform the job duties of the position(s) within their assigned department

  • Learn the various systems used in the hotel

  • Assist in analyzing and ensuring practice of guest service standards at hotels

  • Completes projects, as assigned, in a timely manner

  • Perform market research on a variety of EDC topics, potential partners and organizations

  • Perform other duties as assigned

  • Promotes and applies teamwork skills at all times

  • Is polite, friendly, and helpful to guests, management and fellow team members

  • Executes emergency procedures in accordance with hotel standards

  • Complies with required safety regulations and procedures

  • Attends appropriate hotel meetings and training sessions

  • Maintains cleanliness and excellent condition of equipment and work area

  • Complies with hotel standards, policies and rules

  • Remains current with hotel information and changes

  • Complies with hotel uniform and grooming standards


  • Passion for and commitment to equality, diversity and community efforts

  • Positive attitude, strong work ethic and eagerness to learn

  • Desire and ability to work with others collaboratively

  • Excellent communication skills – both oral and written

  • Exceptional guest service skills

  • Effective management, leadership, and organizational skills with a focus on details quality and consistency.

  • Ability to work flexible schedule to include some weekends and holidays

    Education: Pursuing Associates, Bachelor or Masters Degree in Hospitality Management or related field. GPA of 3.0 or above is preferred

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.

Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.

Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.

Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.