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FirstService Residential High Rise Doorman in Boston, Massachusetts

FirstService Residential is currently seeking a full time Door attendant at a luxury high rise in downtown Boston, MA

Primary Responsibilities: Greet and open door for all incoming residents and guests.

Additional Responsibilities:

  • Respond to all requests in a courteous, professional mannerat all times
  • Assist homeowners in and out of vehicles and with all valet requests
  • Communicate regularly with concierge with regards to important resident information
  • Provide directions for parks, restaurants, airports, etc.
  • Call for taxi, limo service as needed
  • Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policy
  • Proactively assist with packages and groceries.
  • Report maintenance or cleaning requirements to management
  • Assist concierge during busy periods and break times, as needed
  • Assist with trash chute, as needed
  • Assist with dog walking for residents, as requested.
  • Report all resident concerns and complaints to concierge or management

Skill Requirements:

  • High school diploma or equivalency preferred.

  • Two (2) years of customer service experience preferred.

  • Valid drivers' license and satisfactory driving record required.
  • Effective written and verbal communication skills.

  • Strong customer service, communication and interpersonal skills required

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