Massachusetts Jobs

The Opportunity

The Boston Bruins have been entrenched in the fabric of New England for nearly a century. Established in 1924, the Black & Gold are one of the Original Six NHL franchises along with the Chicago Blackhawks, Detroit Red Wings, Montreal Canadiens, New York Rangers, and Toronto Maple Leafs. The franchise’s six Stanley Cup championships (1929, 1939, 1941, 1970, 1972, 2011) are tied for fourth all-time with the Blackhawks. TD Garden, home to the Bruins and its loyal bastion of fans, is located in the heart of historic downtown Boston and holds a capacity crowd of 17,565. We are an equal opportunity employer and consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

The Boston Bruins are searching for a Group Sales Account Executive to join the ticket sales team in Boston, Massachusetts. As a Group Sales Account Executive, you will promote and market Boston Bruins' Group Sales and Season Ticket products to prospective clients to maximize sales and profitability. Core responsibilities will be driving revenue by selling group ticket packages, season tickets, game plans, single premium products, and Legends Club memberships.

The ideal candidate for this role would be detail-oriented, leads by example, capable of identifying and resolving problems, sales-driven with strong communication, and relationship-minded interacting with internal clients and external fans.

Pay

Minimum – Anticipated Maximum Base Salary: $43888 - $51100 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

Benefits

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance

• 401(k) with up to 4% company match

• Annual performance bonus based on level, as well as individual, company, and location performance

• Paid vacation days and holidays

• Paid parental bonding leave

• Tuition and/or professional certification reimbursement

• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities

• Promote and market Boston Bruins' Group Sales, Season Ticket, and Mini Plan products to prospective clients to attain sales goals, maximize sales revenue and maximize profitability.

• Manage a client base of Boston Bruins Game Plan Holders and Group Buyers, along with TD Garden Suite Renters.

• Resolve customer service and ticketing issues from Boston Bruins clients, TD Garden patrons, and general fans.

• Promote and market group tickets for select TD Garden Family Shows and special events.

• Oversee and optimize the relationship and guest experience of Boston Bruins Game Plan Holders, optimizing retention while maximizing sales and profitability.

• Collaborate with Boston Bruins Box Office on all ticket-related issues to optimize client experience.

• Engage with Bruins clients on-site at all games to maximize fan experience.

• Oversee and execute all event logistics with Boston Bruins Youth Hockey and Fan Experience packages.

• Assist with managing sales processes and strategies for TD Garden by developing new ideas and creating new and innovative ways of selling Group Sales, Season Tickets, and Mini Plan products.

• Generate leads for prospective new clients by conducting research to maximize sales calls, sales revenue and profitability.

• Attend and host various TD Garden & Boston Bruins events to optimize the client experience and maximize sales and profitability.

• Collaborate with various DNC-Boston departments to ensure ticket sales works in concert with all other areas.

• Develop and maintain client lists, contact information, sales goals, sales figures, and all other data consistent with optimizing strategic goals and initiatives.

• Develop and execute training and mentoring with newly hired sales executives to facilitate productivity and maximize sales and revenues.

Qualifications

• Bachelor's Degree or equivalent work experience-Sales or Marketing Preferred

• 2-3 years of applicable experience

• Successful track record in sales and client retention

• Knowledge of Ticketmaster Archtics, Account Manager, & Salesforce preferred

• Familiarity using Microsoft Office products

• Excellent written and verbal communication skills

Who We Are

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.