
Job Information
NTT America Solutions, Inc. Global Client Manager in Boston, Massachusetts
Want to be a part of our team?
Want to be a part of our team?
The Global Client Manager (GCM) is responsible for generating new revenue from the sale of high bandwidth IP transit services together with associated value-added services, to ISPs and Internet-centric companies, both domestically and internationally. This role focuses on transactional acquisition of new logos and requires significant analysis of technical and commercial terms. The GCM will be responsible for leading the strategy and success of the customer’s overall engagement with GIN, closely coordinating all activities with other functional teams within GIN.
Working at NTT
What will make you a good fit for the role?
Please note critical skills of must have experience selling 100G+ connections to clients with wholesale IP transit needs (i.e. gaming, hosting, CDN, OTT, etc.). To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge skill/and/or ability required. Duties are not listed in order of priorities but are expected to be done in a timely fashion unless otherwise instructed. NTT will provide reasonable accommodations to employees with physical/mental limitations to enable these individuals to perform the essential functions of their jobs.
In this role you will:
Generate new sales consistent with monthly targets.
Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.
Development and maintain strong relationships with key business executives and other stakeholders in prospect and customer organizations .
Development of close working relationships with NTT international affiliate companies.
Work closely with the Sales Engineering, Customer Solutions, Order Management, Operations and other key eco-system team members to drive successful and meaningful customer experience with GIN.
Development of a sales plan consistent with department objectives.
Track, manage, and report ongoing activity relative to plan.
Flexibility to work outside of standard 8am-5pm local time zone hours.
Ability to travel up to 50%, or as needed.
Performs other duties as they may be assigned.
What will make you a good fit for the role?
This role is perfect for you, if you:
Must have experience selling 100 Gig+ connections to clients in industries like gaming, hosting, CDN, OTT, etc
Good knowledge of key global IP Networks & Service providers, Ethernet Service offerings, CDN and DDoS Services, and have a good understanding of the respective strengths and weaknesses of such Providers.
Minimum of 3-5 years of high-tech sales experience selling to wholesale consumers of bandwidth
Have a good understanding of IP transit network and IP transit network customers and a familiarity with the unique technical requirements of IP transit network consumers.
Excellent communication skills, both verbal and written.
A track record of over-achieving sales quotas
Good knowledge of all Microsoft Office applications.
Good knowledge of Salesforce.com or similar CRM.
Skills and Core Competencies
Development of complex multi-component business solutions within the Technology and/or ISP industries
Successful track record with Wholesale and/or Major Accounts - experience with global sales preferred.
Must be familiar with the unique technical requirements of IP Transit network customers.
Thorough understanding of the underlying technologies and economics of the Internet.
Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
Excellent communication skills, both verbal and written.
Must be able to efficiently communicate to senior management both within and outside the company.
Ability to work efficiently with finance, sales engineering, legal, IP engineering resources.
Development of complex multi-component business solutions within the Technology and/or ISP industries.
Thorough understanding of the underlying technologies and economics of the Internet.
Ability to prepare and deliver professionally structured and written customer proposals with limited supervision.
Demonstrate the ability to build strong relationships with clients across all levels; but especially the C-suite.
Experience in managing the entire sales process, contracting process, and legal implications of a deal.
Demonstrated sales, client engagement, and business development experience with the requisite understanding of relevant markets and market penetration strategies.
Organizational Relationships:
Must be able to efficiently communicate to senior management both within and outside the company.
Ability to work efficiently with finance, sales engineering, legal, IP engineering resources.
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?
Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.
We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.
You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!
NTT America Solutions, Inc.
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