Massachusetts Jobs

Field Applications Engineer

General Overview

Are you passionate about bridging the gap between cutting-edge technology and real-world customer challenges? As a Field Applications Engineer, you will play a vital role in supporting the sales process by providing technical expertise and solutions to customers across a wide range of industries. Your primary mission is to engage with customers throughout the sales cycle, ensuring that they are equipped with the right tools to achieve their objectives. This is your chance to make a tangible impact in a dynamic environment, working alongside the sales team to drive customer success and innovation.

Responsibilities

• Serve as the technical expert, supporting pre-sales activities such as product demonstrations, technical presentations, and solution development.

• Collaborate closely with sales teams to understand customer requirements, identify technical solutions, and assist in closing deals.

• Provide post-sales technical support, ensuring customer satisfaction and successful implementation of test and measurement solutions.

• Engage directly with customers to solve technical challenges, offering tailored recommendations and guidance based on your in-depth product knowledge.

• Participate in customer training, workshops, and seminars to showcase best practices and help customers optimize the use of their equipment.

• Act as a liaison between customers and internal teams, providing feedback to drive product development and enhancements.

• Stay up-to-date with the latest advancements in test and measurement technologies and relevant industry trends.

Qualifications:

• Bachelor’s Degree in Electrical Engineering, Computer Engineering, or a related technical field.

• Proven experience in a technical support, field applications, or engineering role, ideally within the test and measurement industry.

• Strong technical expertise in test and measurement instruments, including oscilloscopes, power supplies, and related tools.

• Excellent communication and interpersonal skills to effectively engage with customers and cross-functional teams.

• Demonstrated problem-solving skills and the ability to work independently to address technical challenges.

• Willingness to travel up to 50% of the time to visit customers, conduct on-site support, and attend industry events.

• Enthusiasm for learning and adapting to new technologies and customer requirements.

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

Fortive: For you, for us, for growth.

We are an Equal Opportunity Employer

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.