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Accenture Executive Account Lead, Public Sector in Boston, Massachusetts

We are:

Accenture Song accelerates growth for our clients across industries through sustained focus on improving customer acquisition, conversion, and retention for business-to-business and business-to-consumer customers. Our capabilities span ideation to execution: growth, product, and experience design; technology and experience platforms; creative, media, and marketing strategy; and campaign, content, and channel operations. With strong client relationships and deep industry expertise, we help our clients drive revenue at speed through the potential of imagination, technology, and intelligence. Visit us at: www.accenture.com/song

Our Client Engagement model enables our go-to-market teams to serve our clients and shape, sell and deliver deals with greater relevance to the team, our clients, and to Accenture. They are skilled in understanding client needs, building relationships and finding meaningful, impactful opportunities. Our Song Sales teams focus on increasing volume and conversion rate of big deals profitably and identify accounts/areas for scale.

You are:

A skilled Public Sector practitioner with the know-how to help clients meet the challenges of digitization. If you are an expert at developing large enterprise business within matrixed organizations, we want to meet you. If you have a passion for helping utility and resources clients drive revenue and growth and have sold marketing/sales/customer success operations, we want to meet you! If you love innovating and building industry-leading digital growth solutions, we want to meet you! There is never a typical day at Accenture Song, that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.

The work:

The Song Account Lead (SAL) operates at priority designated accounts responsible for the Song growth agenda and delivery of the Song book of business. Partners with the Accenture Client Account Lead (CAL) to develop and lead the end-to-end Customer-related agenda that will drive sustained growth through greater customer relevance and competitiveness. The SAL will be responsible for managing a team of Sales and Delivery team members and will support the on-the-job career development of their people as well as leading cross-functional teams on specific projects.

Your role will require you to directly collaborate with the client to bring ideas and innovation for customer relationships, digital marketing, ecommerce, and omni-channel solutions. You will also be accountable for helping to drive innovative ideas with the client and working with the practice-specific teams to ensure client value and ability to execute are front and center. The SAL will sell, and close extension deals that are focused on emerging or niche capabilities in Accenture Song.

Here’s a snapshot of your responsibilities as a Song Account Leader:

  • Expands existing programs and/or generates innovative programs by leveraging client relationships, client feedback, program measurement, new products/services, or unmet needs

  • Bring thought leadership on the digitization issues that Utilities face today and in the future

  • Leads the development of new or renewal contracts through collaboration with subject matter advisors, solution architects and pricing team members

  • Understand client challenges and program objectives and articulate the value of transformation in terms of business outcomes

  • Manages internal and external processes, assesses resources, and ensures strategic, creative, and program delivery output is to the highest quality

  • Interfaces with clients, senior Accenture management, cross functional internal teams to ensure projects are on target with objectives, budget, and schedule. Intercedes between client and team for issues related to changes in project scope, budget, or strategic creative direction

  • Works with Client Account Leads where appropriate to ensure project aligns to greater account objectives and supports targets set for the year

  • Collaborates across Accenture Song and Accenture to generate value creation opportunities for our clients which utilize Accenture’s unique set of integrated capabilities

  • Able to lead key business development initiatives for the account, but also across the broader account portfolio for Accenture Song

  • Consistent student of the industry, the marketplace, culture, and consumer trends to identify opportunities and help keep clients and colleagues at the forefront of industry developments

Travel: As required for client support.

Location: Primary residency within 90 minutes of an approved Accenture office

Here’s what you’ll need:

  • Minimum 10 years of experience in Public Sector, consulting, account management or account planning

  • Minimum 10 years of digital marketing agency or client-side experience managing complex relationships and delivering multi-channel experiences

  • Minimum 8 years working in a matrix team environment

Bonus points if:

  • Customer focused/ CRM

  • Solid understanding of significant process change, technology implementations, process outsourcing, and technology outsourcing in creative, marketing, production processes, or customer success, across channels

  • Experience building client relationships and originating new opportunities

  • Strong ability to understand insights and turn them into strategic plans

  • Ability to independently manage multiple projects simultaneously

  • Ability to inspire and lead teams by setting forth a vision for the account

  • Ability to mentor and development talent

  • Ability to negotiate SOWs on behalf of Accenture Song and manage scope with Client

  • Core sales consulting skills including:

  • Executive & Digital Leadership Workshop facilitation

  • Client interviews/focus groups

  • Run end-to-end sales cycles (origination -> solution -> close)

  • Experience working with & jointly going to market with strategic vendors (software/channel/technology)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $131,100 to $302,400

Colorado $131,100 to $261,300

New York $121,400 to $302,400

Washington $139,600 to $278,200

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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