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Beth Israel Lahey Health Drug Surveillance Specialist in Boston, Massachusetts

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

The Drug Surveillance Specialist is responsible for establishing controlled substance accountability throughout the medication use process, preventing controlled substance misuse/abuse/diversion, and ensuring compliance with regulatory requirements throughout the Medical Center. The Drug Surveillance Specialist designs and executes audits and proactive monitoring strategies to prevent the loss of controlled substances, maintains required records, and educates the Medical Center staff on requirements and best practices. This position will optimize the use of reports and functionality of available technology to prevent and identify drug diversion; oversee the investigation process of suspected drug diversion incidents; lead and participate in continuous improvement, education, and planning activities around drug diversion; and serve as a subject matter expert on matters pertaining to accountability of controlled substances.

Job Description:

Standardizes and ensures compliance with medication-use processes on controlled substances (e.g., ordering, receiving, storage, distribution, administration, returns, and wasting) on a hospital-wide level and in all pertinent areas (perioperative, anesthesia, procedure, clinic, and research). Establishes a quality assurance program and maintains ongoing quality assurance and controlled substance surveillance programs. Audits and analyzes unresolved discrepancies and medication overrides and assesses compliance with current policies and procedures. Serves as point of contact person when loss or diversion of controlled substances is suspected. Coordinates the complex investigatory processes of an interdisciplinary team in investigating any suspected losses or diversion. Works collaboratively with other departmental leaders and staff to review events, develop corrective action plans and provide educational activities on controlled substances best practices. Coordinates the Controlled Substances Oversight Committee, a multidisciplinary group on controlled substances, and works towards the goals established by this committee. Collaborates with all relevant departments and serves as a hospital-wide diversion resource. Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate. Maintains current knowledge of relevant DEA, FDA, MA Department of Health, MA Boards of Pharmacy, Nursing, and Medicine, The Joint Commission (TJC), and EPA regulations related to controlled substance management and national trends on drug diversion activities. Updates policies and procedures on controlled substances in the context of relevant changes to regulations from the aforementioned agencies and identified trends. Performs other duties as assigned.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

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Equal Opportunity Employer/Veterans/Disabled