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Pyramid Hotel Group Director of Human Resources in Boston, Massachusetts

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at

In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!

What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.

There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.

Confidential posting for a Director of Human Resources at a coastal Maine resort.

Reporting to the General Manager, the Human Resources Director (HRD) is responsible for ensuring the efficient administration and management of all human resources functions including:

  • recruiting, including H2B Visa seasonal staff (experience preferred)

  • coordinating season staff housing

  • training

  • employee relations matters

  • wage & benefit administration

  • worker's compensation management

  • compliance with statuary requirements

  • budgeting and the coordination of related activities in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives

The Human Resources Director serves on the Executive Committee and must be highly visible to employees throughout the hotel.

Duties include (but are not limited to):

  • recruiting

  • interviewing

  • hiring

  • retention of qualified employees

  • overseeing payroll functions

  • direction and administration of the employee reward & recognition program

  • making sure employees are developed and utilized to their maximum potential by controlling the implementation, administration, and monitoring of all training programs

  • development, implementation, and administration of policies and programs related to the management of all hotel staff

  • making sure the hotel's HR function complies with all state and federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating any new requirements

  • preparing annual budget forecasts for the Human Resource Department

  • being responsible for safety programs and Workers' Compensation benefits

  • maintaining all hotel personnel records and Human Resource files, ensuring confidentiality

The ideal Human Resources Director (HRD) candidate will bring the following required, desired and optional assets to the company:

  • Bachelors Degree or equivalent education/experience required

  • 3 years Human Resources experience required

  • Knowledge of Federal & State laws pertaining to HR

  • Strong employee relations experience

  • Hospitality experience preferred

  • Excellent written & verbal communication

  • Strong analytical, problem solving & organization skills

  • Ability to multitask in demanding environment

  • Microsoft Office skills required

  • Abra experience desirable

  • Payroll knowledge required

  • Bilingual a plus

Opening ID: 2022-21361

External Company Name: Pyramid Hotel Group

External Company URL:

Street: 30 Rowes Wharf