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Blue Cross Blue Shield of Massachusetts Director - Engineering and Value Stream Lead in Boston, Massachusetts

Ready to help us transform healthcare? Bring your true colors to blue.

What We Need

We are seeking a Director-level Engineering and Value Stream Lead to drive exceptional business outcomes through expert collaboration and a deep understanding of both technical and business domains. This role demands a strategic thinker with a strong focus on continuous improvement, capable of leading cross-functional teams to enhance efficiency and effectiveness in our value delivery processes. The ideal candidate will be able to demonstrate a proven track record in harnessing technology and innovation to deliver tangible outcomes. While alignments can shift, this role will initially be focused on the Commercial business unit to include Product, Sales and Health Engagement. Join us to play a key role in achieving the Blue Cross Blue Shield of Massachusetts mission – affordable, accessible, high quality healthcare for all.

Your Day to Day

  • Lead large and complex value streams, which includes aligning activities across teams and working toward common business outcomes

  • Build and foster collaborative relationships across other Value Streams, business areas and with key partners, with the ability to influence executive-level leadership.

  • Establish and support a technology ecosystem for your Value Streams with an eye towards staying ahead of disruptive forces and bringing innovative solutions to our toughest business challenges.

  • Define a vision and strategy for your Value Streams, and continuously identify opportunities to adapt and improve.

  • Partner with Senior Business Value Stream Leaders to effectively define, plan, and deliver technical solutions that support Business outcomes.

  • Manage the execution of a portfolio of initiatives and epics and drive executive level communication

  • Drive ‘speed to value’ by identifying and deploying agile processes in partnership with business owners.

  • Support the prioritization backlogs, addressing risks and dependencies to defined outcomes and ensuring overall alignment with technology and business strategy

  • Make key trade-off decisions to balance quality, cost, and timelines to maximize value; utilize and adhere to technology standards.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

What You Bring:

  • Ten years of experience in an Agile/execution leadership role delivering technology solutions on a demanding schedule.

  • Six years of people leadership/ management experience.

  • Strong technical skills and a deep strategic mindset.

  • Proven analytical skills and experience making decisions based on hard and soft data.

  • Strong knowledge of the Health Plan Product & Sales Line of Business with the ability to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives.

What You’ll Gain:

It is our mission at Blue Cross Blue Shield of Massachusetts to foster a culture that enables associates to do their best work while living happy and healthy lives. That's why we offer you a variety of ways to support your best physical, emotional, financial, and social well-being. For more information on our benefit offerings, visit https://careers.bluecrossma.org/us/en/benefits

#LI-Remote

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull time

Salary Range: $205,000.00 - $259,160.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.

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