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CVS Health Digital Product Owner - Customer Data Platform in Boston, Massachusetts

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Job Summary:

The Enterprise Marketing Technology team is looking for a Product Owner with experience working in a fast-paced, startup-like environment to join the team. This individual will be responsible in helping to drive our technology stack forward, specifically helping to manage our Enterprise Customer Data Platform (CDP). As the Product Owner, you will be responsible for working with business owners to understand requirements, organize and maintain the team backlog, define features, user stories and acceptance criteria, prepare and execute PI planning, refine user stories, and attend/facilitate demos. This role will also be involved with governance associated with the product as it relates to progress and challenges.


  • Manage business requirements of the product to maximize value, translate business requirements into technical requirements.

  • Work with Engineers and architecture to ensure that feature requests are documented accurately and includes technical scope support.

  • Function as the bridge between the business and Engineering/Architecture teams, resolve any confusion, advise on key decisions.

  • Work alongside the team to develop the long-term strategic product roadmap.

  • Collaborate with individuals across the organization (including architects, security, quality engineers and others) to ensure product objectives are met.

  • Work within the team on prioritization of the product backlog and the status of development efforts via system demos, drive Agile ceremonies and participate in technical discussions/solutioning sessions to collaboratively determine the correct path forward for the product.

  • Proactively work with architecture to ensure that solutions being developed now will continue to be extended and improved in the future.

  • Provide guidance and clarity to internal teams related to business requirements.

  • Promote and drive Agile development methodology to help direct, motivate and guide the Agile delivery teams.

Required Qualifications:

  • 5+ years of experience as a Digital Product Owner.

  • 5+ years of experience working with common workflow tools (e.g., Rally, Jira).

  • 3+ years of managing multiple projects, timelines, workflows, and delegation of work, specifically those in a complex organization and spanning multiple planning iterations.

  • 3+ years of SAFe Agile experience.

  • Hybrid office: 3 days in office and east coast hours.

Preferred Qualifications:

  • Working experience with data and personalization technology (e.g., Redpoint, AEP/CDP or similar).

  • Digital healthcare experience.

  • Adobe certifications.

  • Agile/ SAFe certifications.


Bachelor’s degree or equivalent work experience.

Pay Range

The typical pay range for this role is:

$111,240.00 - $222,480.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit

We anticipate the application window for this opening will close on: 07/26/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.