Massachusetts Jobs

Description We are seeking a Data Entry/File Clerk to join our team in the healthcare industry, located in Boston, Massachusetts. This role will involve meticulous data management, customer service, and administrative tasks. It offers a short-term contract employment opportunity, perfect for those who excel in fast-paced, detail-oriented environments.

Responsibilities:

• Ensure the accurate and efficient processing of customer credit applications

• Maintain and update customer credit records for future reference and use

• Resolve customer queries and concerns in a timely and professional manner

• Regularly monitor customer accounts and take necessary actions based on account status

• Manage inbound calls, providing excellent customer service and forwarding calls as necessary

• Utilize strong data entry skills to keep customer information up-to-date and accurate

• Maintain an organized filing system for easy access to customer records

• Collaborate with the team to streamline processes and improve customer service delivery

• Adhere to industry standards and company protocols for data management and customer service

• Assist with other administrative tasks as needed to support successful operation of the office. Requirements • Minimum of 1 year of experience in data entry or related field in the healthcare, hospitals, or social assistance industry.

• Proficiency in filing and managing records.

• Experience in answering inbound calls and providing excellent customer service.

• Excellent data entry skills, with strong attention to detail and accuracy.

• Strong computer skills, including proficiency in Microsoft Office Suite.

• Ability to handle confidential and sensitive information with discretion.

• Strong organizational skills and ability to multitask.

• Excellent written and verbal communication skills.

• Ability to work both independently and in a team-oriented environment.

• Must adhere to all healthcare regulations and standards.

• High school diploma or equivalent required.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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