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Robert Half International Customer Service Representative in Boston, Massachusetts

Description

OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. If you're looking for a short-term temporary position in Boston, Massachusetts, this Customer Service Representative opportunity could be for you!

What you get to do every single day:

  • Organize and route incoming telephone calls

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Give exceptional customer service in a timely fashion

  • Field and send out send written business correspondence

Requirements

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Excellent computer skills

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Excellent customer service and office administrative skills

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Excellent communication and organizational skills

  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today by sending your resume directly to julie.duernberger@officeteam.com for consideration!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $13.30 - $15.40 / Hourly

Location: Boston, MA

Date Posted: September 10, 2019

Employment Type: Temporary

Job Reference: 02100-0011159583

Staffing Area: OfficeTeam

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