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Chewy Copy of AD, Organizational Enablement in Boston, Massachusetts

  • Our Opportunity:

Chewy is hiring an Organizational Enablement Assistant Director to join our Organizational Enablement \u0026amp;amp; Compliance team. The OEM will be responsible for partnering with our Customer Service HR and business teams to enable change within the business in a compliant and accelerated timeframe. This position requires a results-oriented, high energy, dynamic individual with a passion for identifying areas of opportunity and creative solutioning.\u0026amp;nbsp;

What you’ll do:

  • Identify, escalate and solution compliance matters within HR initiatives and operations

  • Provide consultative services to HR COEs and the business regarding new programs, initiatives, and operations

  • Partner cross-functionally with all legal teams to mitigate risk across HR initiatives and projects (ie. Employment, Privacy, Cybersecurity, etc)

  • Lead short-term and long-term compliance projects aligned with business priorities

  • Provide expertise of cross-functional HR processes to identify project impact to stakeholders

  • Conduit to best practice processes and programs between businesses to enable efficiencies

  • Coordinate with required teams during projects to ensure alignment and delivery

  • Liaison between the business and legal

  • Engage with HR COEs and business leaders to build and execute timely, effective, and scalable people programs and processes which will support the business

  • Partner organizationally across the HR teams to eliminate duplication and proper support and knowledge transfer

  • Strategize, implement, and maintain program initiatives that adhere to organizational objectives

  • Maintain organizational standards of satisfaction, quality, and performance

  • Oversee multiple project teams, ensuring compliance program goals are reached

  • Effectively partner with internal leaders and external vendors

What you’ll need:

  • Bachelor’s Degree Preferred or applicable experience

  • Minimum of 10+ years of corporate experience in HR, Legal, Internal Audit or related area

  • Minimum of 5-7 years compliance experience (such as HR Compliance, Internal Audit, Paralegal, etc)

  • Minimum of 4-6 years of experience in e-commerce industry supporting customer service centers

  • Ability to influence without authority across organizations and ensuring activities are processed timely and accurately

  • Understanding of statutory regulations including FMLA, FSLA, EEO, Privacy and state/country laws

  • Accurate and detail-oriented with excellent problem-solving skills

  • Strong oral and written communication skills

  • Exceptional customer service focus (internal and external), and professional interaction at all levels, from front-line to executive level

  • Proven proposal writing experience\u0026amp;nbsp;

  • Ability to multi-task in a fast-paced environment with changing priorities

  • Self-motivated, positive attitude, flexible outlook, and strong ethical values

  • Ability to maintain confidentiality in handling sensitive and personal information\u0026amp;nbsp;

  • Compliance Certifications and/or Program Management Certifications preferred

  • Proficient with Microsoft Office, especially Excel


Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. \u0026amp;nbsp; If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact\u0026amp;nbsp; \u0026amp;nbsp; To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here:\u0026amp;nbsp;