Job Information
Children's Hospital Boston Control Room Operations Dispatcher (Onsite) in Boston, Massachusetts
75877BRJob Posting Title:Control Room Operations Dispatcher (Onsite)Department:Parking - Transport and Security AutoReqId:75877BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Support ServicesJob Posting Description:Schedule - Sun-Weds 3-11pm, Sat 7am-3:30pm
The Control Room Operations Dispatcher (Onsite) will:
Monitor and operate all hospital audio visual security equipment including closed circuit surveillance cameras, intercoms, security computer systems linked to door and panic alarms throughout the hospital complex, and remote access door systems
Provide access control for parents, patients, visitors and employees to neighboring institutions
Provide access for ambulance transfers and med flights. Monitoring and providing access to all loading docks and other areas within the complex
Monitor all fire alarm systems for the hospital complex & BCH Satellite Properties. Is responsible for activations of internal Code Red drill procedures and dispatching
Contact Fire Department through use of direct emergency phone and inform the fire department of current alarm status and location
Dispatch security and hospital engineering personnel and contact appropriate hospital personnel to notify them of activity associated with the fire alarm systems. Inputs information through fire alarm keyboard to initiate such actions associated with the fire alarm system
Monitor, operate and interpret information relevant to Life Safety and critical care systems within the hospital such as building engineering systems, facility automation systems, life support generators, and medical gas systems
Dispatch appropriate engineering personnel to respond to activity associated with engineering equipment systems
Assist engineering and contractor personnel in performing drills, testing engineering, and verifying alarms, including not limited to Research clinical research repository freezers, generators, elevator communications, and fire alarm systems
Assist in testing security equipment and functionality such as quarterly panic alarm devices, delayed egress alarms, door alarms and emergency intercoms
Dispatch requests for assistance to appropriate security, safety, medical or hospital engineering personnel
Initiate contact with senior hospital administrators, hospital’s safety departments, and outside agencies such as police, fire, and public works departments, as well as ambulance companies, during situations such as internal and external disasters
Generate Engineering Work Orders and Security Reports for all pertinent activity during each shift
Operate each shift independently, and is required to make decisions during emergency situations
Document and enter maintenance requests and alarms and into Engineering (Facilities) work order system
Follow emergency chemical spill response procedures by notifying proper Safety or Radiation safety personnel & coordinate with first responders
Monitor multiple radio frequencies simultaneously and must discern priorities
Attend any required and annual training, such as Fire Safety and Irradiator response
To qualify, you must have:
A High School Diploma/GED
1 year of Dispatch experience is preferred
Knowledge of computers, Data Entry, MS Word, MS Excel
The analytical skills to gather and interpret data in situations in which the information or problems are critical and life threatening
The ability to exchange information on factual matters, schedule appointments, greet visitors, explain hospital policies and/or relay messages to appropriate personnel
Trustworthy and Reliability (T&R) determinations required as dictated by Radiation Safety within 6 months of employment
BCH offers competitive compensation & unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts & discounted rates on T-passes. Experience the benefits of passion and teamwork.
Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Onsite Only