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Boston University CONTACT TRACER, Healthway in BOSTON, Massachusetts

Boston University is looking for Contact Tracers to perform COVID-19 contact tracing as part of its COVID-19 Recovery Plan. Contact Tracers will be responsible for making phone calls to close contacts of individuals diagnosed with COVID-19. These phone calls will involve a symptom check, referral for testing if appropriate, and recommendations and requirements for quarantine/isolation according to protocols. Contact Tracers will report daily to an RN supervisor who can provide them with the appropriate clinical information to make these recommendations and referrals. Contact Tracers are required to follow established scripts and protocols provided by Boston University.

Required Skills

  • Bachelor's Degree and 0-1 years of experience required

  • Excellent interpersonal and communication skills

  • Ability to handle confidential information with professionalism and discretion

  • Ability to read, write, speak English. Ability to speak Spanish and/or Portuguese preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Required Experience